Salesforce Service Cloud Tech Lead — Scalable CRM Solutions

Compunnel, Inc.; New Jersey; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading technology company is seeking a Salesforce Tech Lead to oversee the design and development of Salesforce Service Cloud solutions. The ideal candidate will have over 8 years of experience in Salesforce development, including strong skills in Apex and LWC. Responsibilities include leading technical delivery and providing mentorship to the team while ensuring alignment with business objectives. Certification as a Salesforce Developer is required, and additional certifications such as Application Architect are preferred.

Qualifications

• 8+ years of hands-on experience with Salesforce development technologies.
• Experience implementing Salesforce Service Cloud features.
• Strong understanding of Salesforce data models and security architecture.

Responsibilities

• Lead end-to-end technical delivery of Salesforce Service Cloud initiatives.
• Architect scalable Service Cloud solutions leveraging multiple features.
• Provide technical leadership and mentorship to developers and administrators.

Skills

Salesforce development

Apex

Lightning Web Components (LWC)

SOQL

REST/SOAP APIs

Agile

Scrum

Stakeholder engagement

Communication

Education

Salesforce Certified Platform Developer I & II

Job description

A leading technology company is seeking a Salesforce Tech Lead to oversee the design and development of Salesforce Service Cloud solutions. The ideal candidate will have over 8 years of experience in Salesforce development, including strong skills in Apex and LWC. Responsibilities include leading technical delivery and providing mentorship to the team while ensuring alignment with business objectives. Certification as a Salesforce Developer is required, and additional certifications such as Application Architect are preferred.