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Job summary
A technology solutions firm is seeking an experienced Salesforce Certified Service Cloud Lead Developer in New York City. In this role, you will lead the development of innovative solutions on the Salesforce Service Cloud platform, utilizing over 7 years of expertise. Responsibilities include directing a team, implementing key features, and ensuring optimal performance of the system. Candidates should possess deep knowledge of Salesforce Service Cloud, including development skills in Apex and Lightning Web Components, alongside mentoring abilities.
Qualifications
Minimum of 7+ years of professional Salesforce development experience.
Strong expertise in Salesforce Service Cloud architecture and functionality.
Proven experience with full lifecycle implementation of Salesforce Service Cloud.
Hands‑on experience with Email‑to‑Case and Omni‑Channel customization.
Responsibilities
Lead a team to design and implement solutions on the Service Cloud platform.
Develop custom solutions to extend Service Cloud functionality.
Mentor junior developers and promote best practices.
Troubleshoot and resolve complex technical issues.
Skills
Apex
Salesforce Service Cloud
Lightning Web Components
REST/SOAP APIs
Version control (Git)
CI/CD deployment
Education
Bachelor's degree in Computer Science or related field
Tools
Salesforce DX
Job description
A technology solutions firm is seeking an experienced Salesforce Certified Service Cloud Lead Developer in New York City. In this role, you will lead the development of innovative solutions on the Salesforce Service Cloud platform, utilizing over 7 years of expertise. Responsibilities include directing a team, implementing key features, and ensuring optimal performance of the system. Candidates should possess deep knowledge of Salesforce Service Cloud, including development skills in Apex and Lightning Web Components, alongside mentoring abilities.