Senior Salesforce Solutions Analyst: CRM & Integrations

Motorola Solutions; Charlotte (NC); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Job summary

Motorola Solutions is seeking a Sr. Salesforce Business Analyst to drive CRM design and data governance within our Global Sales Operations. You will evaluate Salesforce solutions, validate with UAT, and guide downstream integrations with CPQ and data platforms.

You will partner with Sales, Finance, IT, and Product to balance business needs with technical stability, ensuring scalable, declarative solutions and a strong governance model.

Qualifications

• Bachelor's degree and 5+ years of business analyst experience within the Salesforce platform.
• Legal authorization to work in the U.S. indefinitely; employer sponsorship not available.

Responsibilities

• Drive CRM data quality, governance, reporting, and analytics.
• Translate business workflows into high-level system designs and object models within Sales Cloud.
• Design and optimize Salesforce Sales Cloud solutions using Flow, Reports, Dashboards, Approval Processes, and Validation Rules.
• Partner with developers, architects, and administrators to deliver scalable solutions.
• Support enterprise integrations with ERP, CPQ, Marketing Automation, Customer Support, and Data Warehouse platforms.
• Evaluate emerging Salesforce capabilities, AI, and automation opportunities.
• Validate system functionality through comprehensive UAT processes to confirm business alignment.
• Deliver vetted functional blueprints to Execution Leads and IT teams to guide the development lifecycle.

Education

Bachelor's degree

Tools

Salesforce Sales Cloud

Lightning Experience

Flow Builder

Reports & Dashboards

Security & Permissions

REST APIs

SOAP APIs

Enterprise integration

Job description

Motorola Solutions is seeking a Sr. Salesforce Business Analyst to drive CRM design and data governance within our Global Sales Operations. You will evaluate Salesforce solutions, validate with UAT, and guide downstream integrations with CPQ and data platforms.

You will partner with Sales, Finance, IT, and Product to balance business needs with technical stability, ensuring scalable, declarative solutions and a strong governance model.