Senior Salesforce Service Cloud Consultant

Gravity Infosolutions, Inc.; United States; Remote; USD 165,000 - 248,000; Full time

Job summary

Gravity Infosolutions, Inc. seeks a Senior Salesforce Service Cloud Consultant to lead data cleansing, mapping, migration, validation, and governance across Service Cloud, Sales Cloud, and CPQ, with strong focus on data quality and system integrations.

You will design data models, implement external IDs, upsert logic, perform sandbox testing, and ensure data integrity while coordinating with client teams. The role is remote (LATAM) with EST hours, initially full-time but may reduce to 50% from

Qualifications

• Availability during EST hours.
• Rates valid through December 2026.
• Allocation may reduce to 50% from January 2027.

Responsibilities

• Lead Service Cloud, Sales Cloud and CPQ configurations and data models.
• Perform data cleansing, mapping, and upsert logic for data migration.
• Implement external IDs and ensure data integrity during migrations.
• Conduct data validation including record counts, sandbox testing, and exception reporting.
• Develop rollback strategies and data governance for the project.
• Work with REST/SOAP APIs for integrations.

Skills

Salesforce

Data Cleansing & Mapping

Data Migration

Data Validation

Risk Management

Integrations

Tools

REST APIs

SOAP APIs

Job description

Job Title: Senior Salesforce Service Cloud Consultant

Location: LATAM (Remote)

Job Type: Contract

Duration: November 2026 – May 2027

Shift: EST Time Zone

Allocation: Full-time initially; may reduce to 50% from January 2027.

Job Overview

Seeking a Senior Salesforce Consultant with strong expertise in Service Cloud, Sales Cloud, CPQ, CRM data management, and system integrations.

Key Responsibilities & Skills

• Salesforce: Deep knowledge of Service Cloud features, configurations, data models, Sales Cloud, and CPQ.
• Data Cleansing & Mapping: Identify duplicates, correct data issues, and prepare source-to-target mappings.
• Data Migration: Implement External IDs, upsert logic, and maintain data integrity.
• Data Validation: Perform record-count checks, exception reporting, and sandbox testing.
• Risk Management: Develop rollback strategies and ensure data governance.
• Integrations: Experience with REST/SOAP APIs.

Mandatory Skills

• Must be available during EST working hours.
• Current rates are valid through December 2026.
• Allocation may reduce to 50% starting January 2027.