Senior Salesforce QTC Analyst - Hybrid Role

IDeaS Revenue Solutions; BLOOMINGTON (MN); Hybrid; USD 95,000 - 135,000; Full time

Job summary

IDeaS in Bloomington, MN, is seeking a Senior Salesforce Business Analyst to join the CTI team. You will partner with business stakeholders and BIS to enhance Salesforce across the Quote-to-Cash lifecycle, translating needs into scalable solutions and supporting testing, deployment, and adoption.

The ideal candidate has 5+ years of BA experience, strong Salesforce expertise, and solid knowledge of quoting, pricing, contract management and order flows.

Qualifications

• Bachelor's degree in Business, Information Systems, Operations, Finance, or related field.
• 5+ years of Business Analyst experience supporting enterprise business systems.
• Strong Salesforce experience, including requirements gathering, solution design, testing, releases, and user support.
• Understanding of Quote-to-Cash processes, including opportunity management, quoting, pricing, approvals, contract management, renewals, and order management.
• Experience supporting complex quoting scenarios, including enterprise and estate-level quoting.
• Experience creating business requirements, user stories, process flows, and acceptance criteria.
• Experience leading or supporting User Acceptance Testing (UAT).
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to effectively collaborate with both business and technical teams.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document business requirements across the Quote-to-Cash lifecycle.
• Collaborate with BIS, Salesforce Administrators, Developers, and Architects to design and deliver scalable Salesforce solutions.
• Facilitate discovery sessions, stakeholder interviews, and process reviews to identify improvement opportunities.
• Develop business requirements, user stories, acceptance criteria, process maps, and related documentation.
• Support complex quoting scenarios, including enterprise, multi-product, and estate-level quoting structures.
• Assess impacts of new products, pricing models, contractual changes, and go-to-market initiatives on business processes and supporting systems.
• Coordinate and support functional testing, regression testing, User Acceptance Testing (UAT), and post-deployment validation.
• Troubleshoot and resolve Salesforce-related issues impacting Quote-to-Cash processes.
• Support release planning, change management, user adoption, and training activities.
• Build strong cross-functional partnerships and contribute to continuous process improvement initiatives.
• Perform other duties as assigned.

Skills

Salesforce experience

Quote-to-Cash

Requirements gathering

User stories

Acceptance criteria

UAT

Process flows

Analytical thinking

Communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Education

Bachelor's degree in Business, Information Systems, Operations, Finance, or related field

Tools

Salesforce CPQ

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

IDeaS in Bloomington, MN, is seeking a Senior Salesforce Business Analyst to join the CTI team. You will partner with business stakeholders and BIS to enhance Salesforce across the Quote-to-Cash lifecycle, translating needs into scalable solutions and supporting testing, deployment, and adoption.

The ideal candidate has 5+ years of BA experience, strong Salesforce expertise, and solid knowledge of quoting, pricing, contract management and order flows.