Senior Salesforce QA Program Leader (Remote)

Cognizant; City of Albany (NY); Remote; USD 96,000 - 152,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Paid holidays plus Paid Time Off

Job summary

Cognizant is seeking a Senior Salesforce Test Program Manager to lead program-level testing across Salesforce tracks, applications, integrations, and platforms within the Quality Engineering team. You will collaborate with Test Leads, delivery teams, stakeholders, and leadership to drive testing governance, strategy, and release readiness.

You will oversee end-to-end testing activities, manage dependencies and risks, and deliver consolidated quality reporting.

Qualifications

• 15+ years of extensive experience leading enterprise-level Salesforce testing across multiple workstreams, applications, integrations, or releases.
• Strong experience establishing test strategies, governance frameworks, operating cadences, quality standards, and program-level testing processes.
• Demonstrated ability to lead multiple Test Leads and coordinate System Integration Testing, end-to-end testing, regression testing, UAT, and release-readiness activities.
• Experience with Salesforce test automation tools, test-management platforms, test metrics, defect governance, and consolidated quality reporting.
• Strong program-management capabilities, including cross-track dependency management, risk and issue management, stakeholder communication, and critical-path testing coordination.

Responsibilities

• Lead end-to-end testing across Salesforce tracks, applications, integrations, and Test Leads, ensuring alignment with program objectives and release timelines.
• Establish and manage the program-level test strategy, governance model, operating cadence, quality standards, and standardized testing processes.
• Drive System Integration Testing, end-to-end testing, regression testing, UAT, defect management, and overall release-readiness activities.
• Manage cross-track testing dependencies, risks, issues, and critical-path activities while coordinating resolution across business, development, and testing teams.
• Provide consolidated program-level quality reporting covering test execution, defect trends, risks, RAG status, key quality metrics, and release-readiness recommendations.

Skills

Salesforce testing

Test governance

Program management

Stakeholder comms

Quality reporting

Tools

Test management tools

Salesforce automation tools

Job description

Cognizant is seeking a Senior Salesforce Test Program Manager to lead program-level testing across Salesforce tracks, applications, integrations, and platforms within the Quality Engineering team. You will collaborate with Test Leads, delivery teams, stakeholders, and leadership to drive testing governance, strategy, and release readiness.

You will oversee end-to-end testing activities, manage dependencies and risks, and deliver consolidated quality reporting.