Senior Salesforce QA Analyst - Digital Tech

Slide-Insurance; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Award-winning culture

Job summary

Slide Insurance in Tampa, Florida is seeking a Senior Quality Analyst to test Salesforce applications and customer-facing digital experiences across the insurance lifecycle. You will validate enhancements, integrations, and end-to-end journeys in collaboration with Product and Engineering to ensure reliable, high-quality releases.

The role requires 4+ years of QA experience with Salesforce, Sales Cloud/Service Cloud, and API integrations, plus strong analytical and collaborative skills.

Qualifications

• 4+ years of hands-on software quality assurance experience testing Salesforce applications.
• Experience testing Salesforce Sales Cloud, Service Cloud, custom apps, workflows and integrations.
• Experience with Property & Casualty insurance systems, products, or operations preferred.
• End-to-end testing across multiple integrated enterprise systems.
• Experience using test management tools (ADO preferred).
• Software testing certification (ISTQB or comparable) preferred.

Responsibilities

• Develop and execute risk-based testing for Salesforce enhancements, production fixes, and integrations.
• Validate Salesforce configurations, workflows, approval processes, custom functionality, and user permissions.
• Perform functional, regression, integration, end-to-end, and user acceptance testing across Salesforce applications.
• Test customer-facing digital experiences integrated with Salesforce, including policy administration, billing, document management, identity management, and other enterprise applications.
• Validate APIs, middleware, and system integrations to ensure accurate data flow and business processing.
• Analyze defects, data, configurations, and system behavior to identify quality risks and support resolution.
• Partner with Product Owners, Business Analysts, Engineers, and business stakeholders to clarify requirements and validate expected outcomes.
• Communicate testing progress, quality risks, and release recommendations.
• Support continuous improvement by enhancing regression coverage, documentation, and testing practices.

Skills

Salesforce testing

Quality assurance

End-to-end testing

APIs & integrations

Test planning & execution

ISTQB certification

Agile collaboration

ADO (Azure DevOps)

Education

Bachelor's degree in Information Systems

High School Diploma or GED

Tools

ADO (Azure DevOps)

Job description

Slide Insurance in Tampa, Florida is seeking a Senior Quality Analyst to test Salesforce applications and customer-facing digital experiences across the insurance lifecycle. You will validate enhancements, integrations, and end-to-end journeys in collaboration with Product and Engineering to ensure reliable, high-quality releases.

The role requires 4+ years of QA experience with Salesforce, Sales Cloud/Service Cloud, and API integrations, plus strong analytical and collaborative skills.