Quality Assurance Analyst – Salesforce

Medasource; Indianapolis (IN); Hybrid; USD 80,000 - 100,000; Part time

Job summary

A healthcare technology firm is looking for a Quality Assurance Analyst to support Salesforce solutions. The role involves executing and refining QA processes, performing hands-on testing, and collaborating with cross-functional teams. Candidates should have at least 2 years of QA experience and familiarity with Agile practices. This contract position offers a remote or hybrid work model.

Qualifications

• 2+ years of QA experience, preferably with exposure to Salesforce platforms.
• Solid understanding of Agile/Scrum QA practices.
• Hands-on experience with test case creation and execution.

Responsibilities

• Perform hands-on testing across unit, integration, regression, and user acceptance levels.
• Develop and execute detailed test cases, manage test cycles, and log defects.
• Collaborate with teams to ensure full test coverage.

Skills

QA experience

Agile/Scrum practices

Test case creation

Defect management

Communication skills

Tools

Jira

Copado

Git

Job description

Overview

Job Title: Quality Assurance Analyst – Salesforce

Location: Remote / Hybrid

Type: Contract

Start: ASAP

Role Overview: Join a growing QA function supporting Salesforce Core, Marketing Cloud, and Data Cloud platforms. As a Quality Assurance Analyst, you will play a key hands-on role in executing and refining QA processes, collaborating closely with cross-functional teams to ensure high-quality delivery of Salesforce solutions. You will contribute to building standardized QA practices while focusing primarily on testing, defect management, and traceability within an Agile environment.

Responsibilities

• QA Execution & Support
• Perform hands-on testing across unit, integration, regression, and user acceptance levels on Salesforce ecosystems.
• Develop and execute detailed test cases, manage test cycles, and log/triage defects with clarity and accuracy.
• Collaborate with developers, product managers, and business users to understand requirements and ensure full test coverage.
• Maintain traceability matrices linking requirements, user stories, and test results.
• Support multiple workstreams with ongoing test planning and reporting.
• QA Process Adherence & Improvement
• Follow and help refine standardized QA processes for test case management, defect tracking, release gating, and sign-off.
• Use tools like Jira and Copado for test management and defect tracking, contributing suggestions for process improvements.
• Assist in maintaining QA documentation including test plans, SOPs, templates, and defect management guides.
• Test Automation & Tooling Support
• Participate in the execution of automated tests as part of CI/CD pipelines; collaborate with automation engineers to validate test coverage and results.
• Provide feedback on QA tooling effectiveness and support integration with DevOps tools as applicable.

Qualifications

• 2+ years of QA experience, preferably with exposure to Salesforce Core, Marketing Cloud, or Data Cloud platforms.
• Solid understanding of Agile/Scrum QA practices and lifecycle.
• Hands-on experience with test case creation, execution, defect management, and traceability.
• Familiarity with tools like Jira, Copado, Git, or equivalent.
• Basic understanding of test automation principles and CI/CD pipelines (experience is a plus).
• Strong communication skills and ability to work collaboratively with technical and non-technical stakeholders.
• Nice to have:
• Healthcare domain experience or familiarity with healthcare data compliance standards.
• Experience with Salesforce testing challenges related to dynamic UI and metadata-driven logic.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Analyst

Industries

• Hospitals and Health Care