Senior Salesforce Program Manager | Global Delivery Leader

Algoworks; Jersey City (NJ); Híbrido; USD 170.000 - 250.000; Jornada completa

Descripción de la vacante

Algoworks is seeking an experienced Salesforce Program Manager / Delivery Manager to lead a large-scale Salesforce program for a global enterprise client. This client-facing role demands end-to-end ownership of delivery, including timelines, budgets, scope, quality, risks, and SLAs.

The ideal candidate will manage distributed teams, maintain executive client relationships, and drive delivery excellence with a solid understanding of the Salesforce ecosystem.

Formación

• 10+ years of IT experience with substantial enterprise Salesforce program leadership experience.
• Proven experience managing large, complex multi-workstream Salesforce programs.
• Experience managing multiple concurrent projects and distributed delivery teams.
• Strong governance, financial management, resource planning, forecasting, and risk management skills.
• Ownership of delivery commitments, client SLAs, and program outcomes.
• Strong understanding of Agile methodologies and governance frameworks.
• Excellent communication and executive stakeholder management skills.
• Ability to operate onsite in New Jersey area two days per week and coordinate with offshore teams.

Responsabilidades

• Own overall Salesforce program delivery and act as the primary point of accountability.
• Manage multiple Salesforce projects, workstreams, releases, milestones, and dependencies.
• Ensure delivery commitments meet timelines, budgets, scope, quality, and SLAs.
• Monitor program performance and implement corrective actions when needed.
• Drive program closure, transitions, and continuous improvement.
• Lead client and executive stakeholder management and governance discussions.
• Manage program budgets, revenue, costs, margins, utilization, and forecasts.
• Coordinate resource planning, hiring, backfills, and transitions.
• Oversee delivery leadership for Salesforce implementations, integrations, migrations, and managed services.
• Maintain alignment between business requirements, technical decisions, and delivery objectives.

Conocimientos

Salesforce Program Management

Enterprise Salesforce Programs

Stakeholder Management

Agile Methodologies

Delivery Leadership

Onsite/Offshore Leadership

Herramientas

Copado

Gearset

AutoRABIT

Git

GitHub

Jenkins

CI/CD

Descripción del empleo

Algoworks is seeking an experienced Salesforce Program Manager / Delivery Manager to lead a large-scale Salesforce program for a global enterprise client. This client-facing role demands end-to-end ownership of delivery, including timelines, budgets, scope, quality, risks, and SLAs.

The ideal candidate will manage distributed teams, maintain executive client relationships, and drive delivery excellence with a solid understanding of the Salesforce ecosystem.