Senior Salesforce Platform: Strategy & Delivery Lead

NetBrain; Oregon; Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

401k

Medical/dental coverage

Job summary

NetBrain is seeking a hands-on Senior Manager of Salesforce Platform Strategy and Delivery to own the operating model, backlog, and roadmap for the Salesforce platform. This role requires direct engagement in intake, design, QA, deployments, and production support with a bias for action and deep technical collaboration.

You will partner with Sales, Customer Success, Finance, and IT to balance strategic priorities with platform reliability, while evolving the operating model and governance as

Qualifications

• Substantial hands-on Salesforce leadership experience in mature environments.
• Owns a Salesforce roadmap, backlog, release process, or platform operating model.
• Strong practical knowledge of Sales Cloud and Salesforce administration.
• Experience translating business needs into scalable Salesforce solutions.
• Experience with intake, prioritization, QA, UAT, release management, and deployments.

Responsibilities

• Own and maintain the Salesforce platform roadmap and prioritize initiatives.
• Translate business strategy into sequenced platform releases and outcomes.
• Balance capacity between transformation, support, reliability, and tech debt.
• Lead intake, triage, and backlog with clear ownership and criteria.
• Work hands-on with admins/developers on config, data, security, and integrations.
• Define release calendars, acceptance criteria, and go/no-go decisions.
• Guide architecture governance and evaluate build-versus-buy options.
• Create a shared knowledge base and ensure documentation is current.

Skills

Salesforce leadership

Roadmap ownership

Platform delivery

Requirements gathering

QA & UAT

Release management

Cross-functional leadership

Apex literacy

Integration experience

Documentation skills

Hands-on leadership

Job description

NetBrain is seeking a hands-on Senior Manager of Salesforce Platform Strategy and Delivery to own the operating model, backlog, and roadmap for the Salesforce platform. This role requires direct engagement in intake, design, QA, deployments, and production support with a bias for action and deep technical collaboration.

You will partner with Sales, Customer Success, Finance, and IT to balance strategic priorities with platform reliability, while evolving the operating model and governance as