Senior Salesforce Platform Analyst Transform Healthcare Ops

Rotech Healthcare

Orlando (FL)

On-site

USD 90,000 - 130,000

Full time

12 days ago

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Job summary

Rotech Healthcare is seeking a Senior Salesforce Platform Analyst to support, enhance, and optimize our enterprise Salesforce environment. This role combines Salesforce administration, solution design, business analysis, and troubleshooting to deliver scalable, reliable business solutions.

The ideal candidate will have strong Salesforce administration and development experience, with a focus on process improvement and translating business needs into technical results within healthcare provider

Qualifications

  • Experience administering Salesforce environments and driving system improvements.
  • Ability to translate business needs into technical solutions within healthcare workflows.

Responsibilities

  • Administer and optimize Salesforce Service Cloud and related modules.
  • Collaborate with product owners, architects, developers, and vendors to deliver scalable solutions.
  • Analyze and troubleshoot platform issues across integrations and data flows.
  • Proactively drive process improvements and transformation initiatives.

Skills

Salesforce administration
Business analysis
Solution design
Stakeholder communication

Education

Bachelor's degree in a related field

Tools

Salesforce
Webex Contact Center
WebRTC
Agentforce

Job description

Rotech Healthcare is seeking a Senior Salesforce Platform Analyst to support, enhance, and optimize our enterprise Salesforce environment. This role combines Salesforce administration, solution design, business analysis, and troubleshooting to deliver scalable, reliable business solutions.

The ideal candidate will have strong Salesforce administration and development experience, with a focus on process improvement and translating business needs into technical results within healthcare provider

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