Senior Salesforce Marketing Cloud Analyst

Tata Consultancy Services; Alameda (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support: Parental Leaves

Insurance Options: Auto & Home

Commuter Benefits & Training Reimburse

Vacation & Holidays

Job summary

Tata Consultancy Services (TCS) in the United States seeks a Salesforce Marketing Cloud specialist to lead campaign execution, integrations, data modeling, and reporting across Marketing Cloud and Sales Cloud.

This role emphasizes governance, compliance (HIPAA/CAN-SPAM), vendor coordination, and cross‑functional collaboration with IT, Marketing, and external partners. Experience with Tableau and CDP concepts is a plus; compensation ranges $100,000–$120,000 per year.

Qualifications

• 4-7 years of experience working with Salesforce Marketing Cloud, CRM platforms, supporting campaign execution, platform optimization, integrations, and reporting.
• Strong working knowledge of Sales Cloud and its integration with Marketing Cloud (data synchronization and shared data models).
• Strong functional and technical understanding of Salesforce Marketing Cloud, including data management, journeys, audience segmentation, and reporting capabilities.
• Experience designing subscriber/contact data structures, preference centers, and consent/opt-out management.
• Ability to review technical estimates and implementation approaches and identify potential risks, dependencies, and opportunities.
• Experience supporting campaign reporting and performance measurement, with the ability to facilitate consistent, accurate performance measurement (familiarity with BI/reporting tools such as Tableau is a plus).
• Strong project coordination and stakeholder management skills across Marketing, IT, Compliance, and external vendors.
• Experience working within regulated environments and supporting compliance, privacy, and governance requirements (e.g., HIPAA/PHI, consent, CAN-SPAM/CASL, data retention).
• Salesforce certifications: Marketing Cloud Consultant, Marketing Cloud Administrator, and/or Sales Cloud Consultant.
• Experience in healthcare, pharma, or life sciences marketing, including familiarity with HIPAA, HITRUST, and (where applicable) 21 CFR Part 11 / GxP or validated-system expectations.
• Familiarity with customer data platform (CDP) concepts, deliverability best practices, and email authentication.
• Experience with vendor management, change management, environment governance, and audit processes.

Responsibilities

• Support the design and evolution of marketing technology solutions across Salesforce Marketing Cloud and Sales Cloud, providing recommendations on best practices and implementation approaches.
• Provide functional and technical expertise to internal teams and agency partners to support successful delivery of marketing initiatives.
• Review solution designs, configurations, integrations, and campaign implementations to ensure they align with business requirements and established standards.
• Support the evaluation of agency proposals, estimates, and implementation approaches, identifying risks and recommendations for consideration.
• Support the development and documentation of integration and data-flow standards between Marketing Cloud, Sales Cloud, and connected upstream/downstream systems, and review implementations against them.
• Support campaign reporting strategy and help drive consistent performance measurement across marketing programs — defining how mark eting performance is measured and facilitating consistent, accurate reporting for internal teams, leadership, and agencies.

Skills

Salesforce Marketing Cloud

Sales Cloud

Tableau

Vendor management

Compliance

Education

Bachelor's degree in Computer Science

Tools

Tableau

Job description

Tata Consultancy Services (TCS) in the United States seeks a Salesforce Marketing Cloud specialist to lead campaign execution, integrations, data modeling, and reporting across Marketing Cloud and Sales Cloud.

This role emphasizes governance, compliance (HIPAA/CAN-SPAM), vendor coordination, and cross‑functional collaboration with IT, Marketing, and external partners. Experience with Tableau and CDP concepts is a plus; compensation ranges $100,000–$120,000 per year.