Senior Salesforce Innovation & Programs Specialist

Salesforce, Inc.

San Francisco, Northern (CA, KY)

Hybrid

USD 94,000 - 142,000

Full time

6 days ago

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Job summary

Salesforce is seeking a Senior Specialist to drive transformation for the global Salesforce Innovation Center (SIC). You will own day-to-day IT relationships, manage feature/enhancement intake and prioritization, and translate business needs into actionable IT requirements.

Ideal candidates bring 3+ years in program operations, strong communication, and experience working with IT in a global setting. This hybrid role sits in San Francisco, with focus on scalable, global SIC processes and clear

Qualifications

Bachelor's degree or equivalent in Business, Marketing, Communications or related field.
3+ years of program management/ops experience in a global organization.
Experience collaborating with IT on feature/enhancement requests and delivery processes.

Responsibilities

Own the day-to-day relationship with IT for the SIC program and act as primary contact for feature/enhancement requests.
Manage intake, prioritization, and tracking of feature/enhancement requests with clear scope and documentation.
Gather requirements from regional teams and translate IT updates and constraints back to the business in actionable terms.
Monitor progress with IT, flag risks, delays or scope changes to stakeholders.
Support global process design and implementation for SIC tech and ensure alignment across centers.