Senior Salesforce FS Architect & AI Delivery Lead

Accenture PLC; Chicago (IL); On-site; USD 123,000 - 261,000; Full time

Job summary

Accenture PLC in Chicago, IL seeks a senior Salesforce Solution Architect to translate designs into delivery, own solution design documents, lead technical workstreams, and maintain architectural integrity throughout the program lifecycle across Data Cloud, CRM, and Agentforce.

The role requires 8+ years in Salesforce delivery, FS industry expertise, and Agile/SAFe leadership, with a focus on AI capabilities and collaboration with cross-functional teams.

Qualifications

• 8+ years of Salesforce delivery experience, with architecture/senior leadership roles.
• 5+ years architecting multiple large Salesforce FS programs.
• 3+ years with Salesforce FSC or equivalent FS CRM platforms.
• 3+ years leading delivery using Agile/hybrid/SAFe frameworks.
• 1+ year leveraging AI/ML capabilities (e.g., Salesforce Einstein, Agentforce) including advising on AI strategy.
• 3+ years supporting Financial Services clients at a senior delivery or advisory level.

Responsibilities

• Solution design ownership across assigned workstreams, including data model, integration patterns, security model, and platform configuration.
• Agentforce & AI delivery — own technical design and build for Agentforce use cases across Banking, Capital Markets, & Insurance programs.
• Integration delivery — design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities.
• Bridge function — align architects, developers, and client stakeholders on design decisions and scope boundaries.
• Technical leadership — lead design sessions, code reviews, and deployment governance; manage risks and dependencies.
• Team development — mentor junior architects and set technical standards.
• Pre-sale contribution — assist with estimation, scoping, staffing, and architecture sections of RFPs.

Skills

Salesforce delivery

Solution architecture

AI/ML advisory

Agile leadership

Education

Bachelor’s degree

Tools

MuleSoft

Salesforce

Data Cloud

Agentforce

Job description

Accenture PLC in Chicago, IL seeks a senior Salesforce Solution Architect to translate designs into delivery, own solution design documents, lead technical workstreams, and maintain architectural integrity throughout the program lifecycle across Data Cloud, CRM, and Agentforce.

The role requires 8+ years in Salesforce delivery, FS industry expertise, and Agile/SAFe leadership, with a focus on AI capabilities and collaboration with cross-functional teams.