Senior Salesforce Architect — AI & Multi‑Cloud

salesforce.com, inc.; Illinois; On-site; USD 173,000 - 314,000; Full time

Job summary

Salesforce is seeking a seasoned Customer Success professional based in Illinois to lead strategic advisory work for enterprise clients. You will architect multi‑cloud solutions spanning application, data, integration, and security, while guiding cross‑functional teams and driving governance and negotiations with partners.

Your background includes 8+ years in enterprise architecture or consulting and 4+ years leading Salesforce Core Projects, with strong presentation and collaboration skills to

Qualifications

• 8+ years enterprise architecture or consulting experience.
• 4+ years leading Salesforce Core Projects; director level has 2–5 years of direct people management.
• Strong design skills across data, integration, and security architecture.
• Proven ability to influence C-level stakeholders and align programs with business value.
• Deep knowledge of Agile methodologies and collaborative leadership.

Responsibilities

• Serve as trusted advisor to C‑level stakeholders at enterprise clients.
• Architect multi‑cloud tech solutions across apps, data, integration, and security.
• Lead cross‑functional teams; directors may directly manage technical teams.
• Facilitate executive workshops and govern programs; manage partner negotiations.
• Identify risks and drive issues to resolution; ensure maintainable solutions.
• Guide adoption of emerging technologies to deliver business value.
• Lead initiatives to grow the consulting practice and share knowledge.

Skills

Enterprise architecture

Consulting

C-level stakeholder engagement

Architectural leadership

Communication skills

Agile methodologies

Education

Bachelor's degree in Computer Science / Engineering

Salesforce CTA certifications

Tools

Salesforce Architecture certifications

AI-powered development tools (e.g., GitHub Copilot)

Job description

Salesforce is seeking a seasoned Customer Success professional based in Illinois to lead strategic advisory work for enterprise clients. You will architect multi‑cloud solutions spanning application, data, integration, and security, while guiding cross‑functional teams and driving governance and negotiations with partners.

Your background includes 8+ years in enterprise architecture or consulting and 4+ years leading Salesforce Core Projects, with strong presentation and collaboration skills to