Senior Salesforce Experience Cloud Engineer

iSight Technology; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Job summary

iSight Technology is seeking a talented Salesforce Developer to design, develop, and optimize Experience Cloud communities and Service Cloud case management. You will collaborate with cross-functional teams to deliver scalable, secure, and user-friendly solutions.

The role requires 5+ years in Salesforce development, deep Experience Cloud and Service Cloud knowledge, strong integration skills with REST/SOAP and MuleSoft, and hands-on experience with SFDX, VS Code, and Git.

Qualifications

• 5+ years of hands-on Salesforce development experience, with at least 3 years specifically focused on Experience Cloud and Service Cloud.
• Deep understanding of Experience Cloud license types (Customer Community, Partner Community), login flows, and audience targeting.
• Service Cloud: Knowledge base integration, case routing, and email-to-case setups.
• Salesforce Platform Developer I (PDI) required; Platform Developer II (PDII) and Experience Cloud Consultant certification preferred.
• Environment: Familiar with SalesforceDX (SFDX), VS Code, and version control systems (Git).
• Soft Skills: Strong analytical and problem-solving skills; ability to translate complex business requirements into technical documentation.

Responsibilities

• Design and develop Salesforce Experience Cloud communities and Service Cloud case management systems.
• Create responsive Partner/Customer portals using LWC, LWR, SLDS, and Experience Cloud site templates.
• Develop and manage integrations with ERPs, billing systems, legacy tools using REST/SOAP and MuleSoft.
• Build automation with Flow Builder and declarative tools.
• Ensure platform security and governance, including TLS/SSL, login controls, user provisioning, Profiles, and Permission Sets.
• Lead code reviews, provide mentorship, and enforce best practices for documentation and testing.
• Own DevOps release management and CI/CD pipelines using Git and SFDX across Sandboxes to Production.

Skills

Salesforce development

Experience Cloud

Service Cloud

SFDX

VS Code

Git

Flow Builder

Education

Salesforce Platform Developer I

Salesforce Platform Developer II

Experience Cloud Consultant

Tools

MuleSoft

Job description

iSight Technology is seeking a talented Salesforce Developer to design, develop, and optimize Experience Cloud communities and Service Cloud case management. You will collaborate with cross-functional teams to deliver scalable, secure, and user-friendly solutions.

The role requires 5+ years in Salesforce development, deep Experience Cloud and Service Cloud knowledge, strong integration skills with REST/SOAP and MuleSoft, and hands-on experience with SFDX, VS Code, and Git.