Senior Salesforce Developer

iSight Technology; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Job summary

iSight Technology is seeking a talented Salesforce Developer to design, develop, and optimize Experience Cloud communities and Service Cloud case management. You will collaborate with cross-functional teams to deliver scalable, secure, and user-friendly solutions.

The role requires 5+ years in Salesforce development, deep Experience Cloud and Service Cloud knowledge, strong integration skills with REST/SOAP and MuleSoft, and hands-on experience with SFDX, VS Code, and Git.

Qualifications

• 5+ years of hands-on Salesforce development experience, with at least 3 years specifically focused on Experience Cloud and Service Cloud.
• Deep understanding of Experience Cloud license types (Customer Community, Partner Community), login flows, and audience targeting.
• Service Cloud: Knowledge base integration, case routing, and email-to-case setups.
• Salesforce Platform Developer I (PDI) required; Platform Developer II (PDII) and Experience Cloud Consultant certification preferred.
• Environment: Familiar with SalesforceDX (SFDX), VS Code, and version control systems (Git).
• Soft Skills: Strong analytical and problem-solving skills; ability to translate complex business requirements into technical documentation.

Responsibilities

• Design and develop Salesforce Experience Cloud communities and Service Cloud case management systems.
• Create responsive Partner/Customer portals using LWC, LWR, SLDS, and Experience Cloud site templates.
• Develop and manage integrations with ERPs, billing systems, legacy tools using REST/SOAP and MuleSoft.
• Build automation with Flow Builder and declarative tools.
• Ensure platform security and governance, including TLS/SSL, login controls, user provisioning, Profiles, and Permission Sets.
• Lead code reviews, provide mentorship, and enforce best practices for documentation and testing.
• Own DevOps release management and CI/CD pipelines using Git and SFDX across Sandboxes to Production.

Skills

Salesforce development

Experience Cloud

Service Cloud

SFDX

VS Code

Git

Flow Builder

Education

Salesforce Platform Developer I

Salesforce Platform Developer II

Experience Cloud Consultant

Tools

MuleSoft

Job description

Company Description

iSight Technology is an Arizona-based technology staffing and services company specializing in AI, Salesforce, and broader IT solutions. The organization partners with businesses to support and accelerate digital transformation initiatives. Its services are designed to help clients optimize operations, enhance productivity, and achieve sustainable growth through the effective use of modern technology. iSight Technology connects organizations with skilled IT professionals who can deliver impactful, scalable solutions. The company values innovation, collaboration, and long-term client success.

Job Summary:

We are seeking a talented and experiencedSalesforceDeveloper to join our team. In this role, you will be instrumental in designing, developing, and enhancing ourSalesforceExperience Cloud communities and Service Cloud case management systems. You will collaborate closely with cross-functional teams to improve user experiences, implement robust integrations, and deliver high-quality, scalable solutions.

• Custom UI Development: Create responsive, user-friendly, and visually appealing Partner/Customer portals using LWC, LWR, SLDS, and Experience Cloud site templates.
• Integration & API Management: Develop and manage complex integrations with external systems (ERPs, billing systems, legacy tools) using REST/SOAP APIs and middleware like MuleSoft.
• Automation & Configuration: Build and maintain scalable automation using Flow Builder and advanced declarative tools (Validation Rules, Sharing Rules).
• Platform Security & Governance: Implement security best practices, including TLS, SSL, LWS, CORS, and manage user provisioning, Profiles, and Permission Sets to ensure data security in Experience Cloud.
• Technical Leadership: Participate in code reviews, provide technical mentorship, and ensure adherence to best practices for code documentation and testing (unit/system/UAT).
• DevOps & Release Management: Own the deployment cycle (CI/CD) for Experience Cloud bundles between environments (Sandboxes to Production) using tools like Git and SFDX.

Required Skills & Qualifications:

• Experience: 5+ years of hands-onSalesforcedevelopment experience, with at least 3 years specifically focused on Experience Cloud and Service Cloud.
• Experience Cloud: Deep understanding of Experience Cloud license types (Customer Community, Partner Community), login flows, and audience targeting.
• Service Cloud: Experience with Knowledge base integration, case routing, and email-to-case setups.
• Certifications: SalesforcePlatform Developer I (PDI) required; Platform Developer II (PDII) and Experience Cloud Consultant certification preferred.
• Environment: Strong familiarity withSalesforceDX (SFDX), VS Code, and version control systems (Git).
• Soft Skills: Strong analytical and problem-solving skills; ability to translate complex business requirements into technical documentation.

Preferred Qualifications:

• Experience withSalesforceAgentforce (AI chatbots/agents) and Data Cloud.
• Familiarity withSalesforceShield for enhanced compliance.
• Bachelor’s degree in Computer Science or a related field.