Senior Salesforce Developer - Service Cloud & AI Chatbot

Klein Robotics GmbH

Bedford (NH)

On-site

USD 88,000 - 126,000

Full time

10 days ago

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Job summary

Klein Robotics GmbH in Bedford, MA seeks a Senior Salesforce Developer with expertise in Service Cloud and Agentforce to enhance CRM platforms, including AI-powered chatbots, and scale multilingual workflows globally.

You will design, build, and optimize Salesforce solutions, integrate systems, and drive DevOps practices. Local presence in the Bedford area and collaboration with cross-functional teams are required.

Qualifications

5+ years of Salesforce development experience.
Experience with Apex, Lightning Web Components, Flows, REST APIs and integrations.
Hands-on with Salesforce Service Cloud and OMS.
Experience with Salesforce Agentforce and AI/chatbots.
Experience supporting global or multilingual Salesforce implementations.

Responsibilities

Design, build, and support Salesforce Service Cloud and OMS solutions using Apex, LWC, and Flows.
Deliver enhancements across the full development lifecycle.
Collaborate with business teams to translate requirements into scalable solutions.
Follow Salesforce best practices for development, testing, and documentation.
Build and maintain API integrations using Apex and REST services.
Enhance the Agentforce chatbot to support transactional workflows.