Senior Salesforce Developer & Platform Lead

HCLTech

Chicago (IL)

On-site

USD 110,000 - 150,000

Full time

36 hours ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Pharmacy Benefits
Life Insurance
AD&D Insurance
Disability Insurance
Employee Assistance Program
401(k) Plan
Paid Time Off
Paid Holidays

Job summary

HCLTech is seeking an experienced Senior Technical Specialist - Salesforce to lead the administration, development, customization, and optimization of Salesforce solutions across Service Cloud, Sales Cloud, and Field Service Lightning. The role requires strong expertise in Salesforce Administration, Apex Development, and Lightning Web Components (LWC) to deliver scalable, high-quality business solutions.

The successful candidate will design, develop, and implement custom Salesforce solutions,

Qualifications

  • Strong experience in Salesforce Administration, including user management, security model, profiles, permission sets, sharing rules, and data management.
  • Apex Development with Triggers, Classes, Batch Apex, and asynchronous processing.
  • Lightning and Lightning Web Components (LWC) expertise.
  • Experience with Service Cloud, Sales Cloud, and Field Service Lightning (FSL).
  • Proficiency in Salesforce Flows and advanced platform configuration.
  • Experience integrating Salesforce with external systems via REST/SOAP APIs.
  • Understanding of Salesforce deployment methodologies, DevOps, and release management processes.
  • Excellent analytical, problem-solving, communication, and stakeholder management skills.

Responsibilities

  • Administer and maintain the Salesforce platform, ensuring stability, security, and optimal performance.
  • Design, develop, and implement custom Salesforce solutions using Apex, Triggers, Classes, and Web Services.
  • Build and customize Lightning Experience applications and Lightning Web Components (LWC) to enhance user experience.
  • Configure and optimize Salesforce Flows, automation, workflows, validation rules, and security settings.
  • Collaborate with business stakeholders, architects, and cross-functional teams to gather requirements and deliver effective technical solutions.
  • Troubleshoot and resolve issues related to Salesforce configurations, integrations, and data management.
  • Design and support integrations using REST and SOAP APIs.
  • Participate in deployment activities, release management, and environment strategy.
  • Stay current with Salesforce platform enhancements and recommend best practices and process improvements.
  • Provide user training, documentation, and ongoing support.

Skills

Salesforce Administration
Apex Development
Lightning Web Components
Service Cloud
Sales Cloud
Field Service Lightning
Salesforce Flows
REST APIs
SOAP APIs
DevOps
Release Management
Data Management
Communication

Tools

REST API
SOAP API

Job description

HCLTech is seeking an experienced Senior Technical Specialist - Salesforce to lead the administration, development, customization, and optimization of Salesforce solutions across Service Cloud, Sales Cloud, and Field Service Lightning. The role requires strong expertise in Salesforce Administration, Apex Development, and Lightning Web Components (LWC) to deliver scalable, high-quality business solutions.

The successful candidate will design, develop, and implement custom Salesforce solutions,

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