Senior Salesforce Developer - AI, Integrations & Cloud
The University of North Carolina
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Résumé du poste
UNC Charlotte seeks a Salesforce Senior Developer to lead advanced design, development, and solution delivery across the University’s Salesforce stack. You will craft scalable solutions for Education Cloud, Service Cloud, Sales Cloud, Data Cloud, Marketing Cloud, Tableau Cloud, and integrations including MuleSoft.
You will mentor teams, drive best practices, and collaborate with stakeholders to align with university priorities. A 5+ year background in Salesforce is required.
Qualifications
- Bachelor’s degree or equivalent in Computer Science, IS, or related field.
- Five+ years of Salesforce development experience with Apex, LWC, APIs, and data modeling.
- Experience with Education Cloud or higher education implementations is preferred.
- Experience with Salesforce Experience Cloud (Aura/LWR) and MuleSoft is a plus.
- Familiarity with DevOps practices and CI/CD pipelines like Git, Copado, Gearset.
Responsabilités
- Designs, develops, tests, and deploys complex Salesforce solutions using Apex, LWC, Aura, SOQL/SOSL, and related technologies.
- Builds scalable, reusable components ensuring performance, security, and maintainability.
- Leads development efforts for complex Salesforce initiatives spanning multiple clouds and systems.
- Translates business requirements into technical designs and leverages Flow and Platform Events.
- Ensures secure data exchange and maintains integrations with external systems (e.g., MuleSoft).
- Mentors other developers and contributes to knowledge sharing across the team.
Connaissances
Formation
Outils
Description du poste
- If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
General Information
Position Number
Position Number 008074
Vacancy Open to
Vacancy Open to All Candidates
Working Title
Position Designation
Position Designation EHRA Non-Faculty
Employment Type
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule
8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.
Hours per week 40
FLSA Status
FLSA Status Exempt
Division
Division OneIT
Department
Department Office of OneIT (Adm)
Work Location
Salary Range
Primary Purpose of Department
The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.
Primary Purpose of Position
The Salesforce Senior Developer provides advanced technical design, development, and solution leadership across the University’s Salesforce platform. This position is responsible for designing, developing, and implementing scalable solutions that support UNC Charlotte’s enterprise Salesforce strategy, including Education Cloud, Service Cloud, Sales Cloud, Data Cloud, Marketing Cloud, Tableau Cloud, enterprise integrations (e.g., MuleSoft), and emerging AI-enabled capabilities.
The role partners with business stakeholders and technical teams to translate complex business requirements into robust, maintainable technical solutions. This position contributes to the University’s expanding Salesforce capabilities by delivering high-quality development, supporting integrations, and leveraging advanced technologies such as AI and automation to improve institutional effectiveness.
This position serves as a senior technical resource responsible for complex Salesforce development, integration, and solution delivery. The role requires independent judgment, advanced technical expertise, and the ability to lead scalable development efforts across multiple concurrent initiatives.
Summary of Position Responsibilities
Salesforce Development & Engineering
- Designs, develops, tests, and deploys complex Salesforce solutions using Apex, Lightning Web Components ( LWC ), Aura, SOQL / SOSL , and other platform technologies.
- Builds scalable, reusable components and applies best practices for performance, security, and maintainability.
- Serves as a technical expert for Salesforce development, setting direction for complex solution design, and resolving complex system issues that scale with the overall Salesforce architecture.
Solution Design & Technical Leadership
- Leads development efforts for complex Salesforce initiatives that span multiple clouds and integrated systems.
- Translates business requirements into technical designs and implements solutions leveraging platform capabilities such as Flow, Platform Events, and asynchronous processing.
- Ensures solutions align with enterprise architecture and data management practices.
- Develops and maintains integrations between Salesforce and external systems using APIs and middleware platforms such as MuleSoft.
- Ensures secure and reliable data exchange across systems and supports enterprise data architecture, including Data Cloud, where applicable.
Advanced Capabilities (AI, Automation, Analytics)
- Designs and implements advanced Salesforce capabilities, including AI-driven features, automation, and analytics, to support enterprise use cases across the student and institutional lifecycle.
- Collaborates with administrators, analysts, architects, and business stakeholders to deliver solutions aligned with University priorities.
- Provides mentorship and technical guidance to other developers and contributes to knowledge sharing across the team.
- Contributes to and influences enterprise architecture discussions and decisions, ensuring Salesforce solutions align with the broader University technology strategy.
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent combination of education and experience.
- At least five (5) years of experience in Salesforce development, including hands-on experience with Apex, Lightning Web Components ( LWC ), APIs, and data modeling.
- Experience with Salesforce Education Cloud or higher education implementations
- Experience with Salesforce Experience Cloud implementations (Aura/ LWR )
- Experience with MuleSoft or other enterprise middleware/integration platforms
- Familiarity with Salesforce Data Cloud, Einstein AI, or Agentforce capabilities
- Experience developing solutions across multiple Salesforce clouds and working with system integrations.
- Experience implementing DevOps practices and CI/CD pipelines (e.g., Git, Copado, Gearset)
- Salesforce certifications such as Platform Developer I/II, Application Architect, or System Architect
- Experience working in Agile or iterative delivery environments
- Strong ability to translate business needs into scalable technical solutions
Preferred Certifications/Licenses
Salesforce Platform Developer I or II preferred. Additional Salesforce certifications are a plus.
Special Notes to Applicants
- If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the “Other Documents” section of the Applicant Documents.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Posting Open Date 05/07/2026
Posting Close Date
Open Until Filled Yes
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
- Where did you learn about this posting?
(Open Ended Question)
- * Do you have a bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience?
- Yes, at lease a bachelor’s degree in Computer Science, Information Systems, or a related field.
- Yes, an associate's degree in Computer Science, Information Systems, or a related field and two years of relevant work experience.
- Yes, a high school diploma/GED and 4 years of relevant work experience.
- No
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest Optional Documents
- Other Document
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