Senior Salesforce CRM & Integration Lead

Park Place Technologies, LLC; Grand Rapids (MI); Hybrid; USD 98,000 - 140,000; Full time

Job summary

Park Place Technologies, LLC in Grand Rapids is seeking a Manager, CRM Applications to lead Salesforce CRM platform development and administration across cloud and on-prem environments. You will build integrations to ERP and SaaS apps, manage internal and offshore teams, and secure software contracts.

The role requires advanced Salesforce administration, certifications, and 5+ years of experience in architecture, middleware, and ETL.

Qualifications

• 10+ years working experience with Application Development Management.
• 5+ years working experience with Salesforce architecture and solution design.
• 5+ years working experience with Middleware and ETL development/administration.
• Advanced Salesforce Certifications recommended: Salesforce Advanced Administrator; Salesforce Platform App Builder.

Responsibilities

• Provide thought leadership and design input towards Curvature’s current and future application landscape.
• Manage Vendors, secure the proper solutions needed to advance Curvature goals. Negotiate renewals and contracts with solution providers.
• Maintain Salesforce instances and daily operations, architecture, and development
• Development, implementation, and maintenance of Salesforce.com application and integration server environments
• Ensure application components are configured and tuned according to application and business requirements
• Troubleshoot as needed by analyzing code and configurations to production environments
• Developing and maintaining system capacity strategies and plans
• Integrate company data, applications, and processes in new business expansion, acquisition, or merger
• Liaise with business analysts and developers, third party application consultants, and Curvature business units to develop and maintain as the business requires
• Liaise with Curvature business units to complete testing of application development and implementation
• Assist with developing application best practices for cross-departmental (Sales, Lead Generation, Quoting, Service Delivery, Finance, Business Development, Channel Program, Partner Management, and Marketing) use within Salesforce
• Maintain Help Desk ticketing system request queue. Maintaining SLAs with internal customers.
• Ensure process and procedure documentations are up to date

Skills

Salesforce Admin

Database management

APEX/Visualforce

SOQL/SQL

REST/SOAP APIs

Tools

Copado

DemandTools

Eclipse IDE

Visual Studio Code

Job description

Park Place Technologies, LLC in Grand Rapids is seeking a Manager, CRM Applications to lead Salesforce CRM platform development and administration across cloud and on-prem environments. You will build integrations to ERP and SaaS apps, manage internal and offshore teams, and secure software contracts.

The role requires advanced Salesforce administration, certifications, and 5+ years of experience in architecture, middleware, and ETL.