Senior Salesforce Architect & Tech Engineer

City and County of San Francisco; California (MO); On-site; USD 159,000 - 200,000; Full time

Job summary

City and County of San Francisco is seeking a Senior Technology Engineer to serve as lead Salesforce Architect for the SMART platform. You will bridge business needs with technical solutions, guiding design, integration, and data management across critical city systems.

The role requires specialized Salesforce expertise, middleware experience, and ITIL knowledge, with opportunities to influence enterprise-scale deployments and security governance.

Qualifications

• Advanced Salesforce architecture and design experience.
• Experience with Salesforce data management and SOQL/SQL.
• Salesforce certifications (Sales Cloud, Service Cloud) preferred.
• Experience with middleware / ESB / API gateways (MuleSoft, Apigee).
• ITIL or service management knowledge.

Responsibilities

• Determine requirements for development of systems to support city technology.
• Design, plan, integrate, test, implement, and enhance system components.
• Coordinate and implement security, governance, and data management.
• Provide senior technical leadership and stakeholder engagement.
• Ensure system performance and reliability across platforms.

Skills

Salesforce

Sales Cloud

Service Cloud

APEX

MuleSoft

Apigee

SOQL/SQL

Agile

ITIL

Education

Associate degree in computer science / information systems

Tools

MuleSoft

Apigee

APEX

Job description

City and County of San Francisco is seeking a Senior Technology Engineer to serve as lead Salesforce Architect for the SMART platform. You will bridge business needs with technical solutions, guiding design, integration, and data management across critical city systems.

The role requires specialized Salesforce expertise, middleware experience, and ITIL knowledge, with opportunities to influence enterprise-scale deployments and security governance.