Senior Salesforce Architect - CRM Excellence & Data Mastery

Worldwide Clinical Trials; Durham (NC); On-site; USD 84,000 - 167,000; Full time

Benefits offered by this job

Competitive benefits package

Pay transparency

Job summary

Worldwide Clinical Trials is seeking a Salesforce Administrator to lead the ongoing development of its Salesforce.com deployment. You will work with inside/outside sales, finance, IT and other stakeholders to implement enhancements and maintain the CRM platform.

The role emphasizes configuring Salesforce, testing, and ensuring data integrity while driving user adoption and process improvements across departments.

Qualifications

• Self-motivated with a tenacious drive for results.
• Strong communication skills and ability to build relationships.
• Ability to establish and maintain effective internal and external relationships.
• Understanding of relational databases and data integration tools.

Responsibilities

• Own, manage, and drive optimization of the Salesforce.com platform.
• Establish and implement best practices regarding system maintenance, configuration, development, testing, and data integrity.
• Understand, analyze, and improve business systems and integrated applications.

Skills

Salesforce administration

Process optimization

Cross-functional collaboration

Data analysis

User training

Education

Bachelor's degree (related field)

Tools

Salesforce

Force.com

Reports & Dashboards

Job description

Worldwide Clinical Trials is seeking a Salesforce Administrator to lead the ongoing development of its Salesforce.com deployment. You will work with inside/outside sales, finance, IT and other stakeholders to implement enhancements and maintain the CRM platform.

The role emphasizes configuring Salesforce, testing, and ensuring data integrity while driving user adoption and process improvements across departments.