Senior Salesforce Architect — AI-Driven Platform Lead

Boston Athletic Association

Boston (MA)

On-site

USD 135,000 - 155,000

Full time

14 days+

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Benefits offered by this job

Health and dental insurance

Life insurance and disability plans

401(k) matching

Professional development funding

Paid vacation

Paid holidays

Job summary

The Boston Athletic Association is seeking a Salesforce Solutions Architect to evolve a highly customized Salesforce environment supporting multiple departments. You will lead design sessions, implement Salesforce-native components, manage integrations, and oversee the backlog, ensuring security, scalability and staff efficiency.

This full-time role requires 7+ years IT, 5+ years Salesforce experience, Experience Cloud expertise, and strong governance.

Qualifications

Minimum 7 years’ experience in IT and 5 years’ experience in direct Salesforce administration, development and architecture.
Experience with multiple Salesforce modules including Experience Cloud.
Hands-on build experience with Apex, Flow Builder and Lightning Web Component creation and modification, and advanced SOQL and SOSL techniques.
Salesforce advanced Certifications such as Platform Administrator II, Platform Developer II, and the various Architect designations preferred.
Strong interpersonal skills with ability to establish effective working relationships across all levels of the organization and with diverse groups.
Exceptional understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, and validation rules etc.
Deep knowledge of Salesforce data model/architecture to successfully design and develop reporting and analytics tools.

Responsibilities

Maintain a deep understanding of the business at all levels and across departments to discover, analyze and design solutions to improve the user experience and optimize processes.
Collaborate with users to define requirements and deliverables, and set and handle expectations. Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
Define, develop and implement Salesforce-native components, third-party applications, analytics tools and data integration methods.
Effectively manage Salesforce-related projects and their priorities, new feature implementations, and ongoing maintenance of the application ecosystem.
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between user's current and desired end states.
Manage all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to general Salesforce releases, and releases planned by third-party tools and integrations in use.
Perform new release evaluations with business leads to address new functionality roll-out impact to current configurations.
Keep abreast of new Salesforce features and functionality and incorporate them into new solution rollouts.
Evaluate, design, and oversee the implementation of Agentforce and other AI-driven capabilities and features within the Salesforce platform, ensuring seamless integration and alignment with organizational goals related to AI.
Collaborate regularly with department leaders and other stakeholders to ensure functionality meets staff and customer needs.