Senior Salesforce Architect — AI-Driven Cloud & Automation

EY

Des Moines (IA)

On-site

USD 112,300 - 185,400

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Paid time off

Medical and dental coverage

Job summary

EY is seeking a Senior Salesforce Solution Architect to bridge business needs with technical delivery. You will shape user journeys, design Salesforce solutions, and guide teams in AI-enabled, responsible automation to improve productivity and outcomes.

You will support client workshops, define specifications for custom code and integrations, and contribute to Agile ceremonies, while mentoring analysts and consultants in problem solving and client communication.

Qualifications

Bachelor’s degree in Business Systems, Information Systems, CS, Engineering, MIS, or related field.
Typically 2–4+ years of Salesforce implementation experience with hands-on configuration and customization.
Experience leading Salesforce solution design activities within teams of five+ people.
Experience facilitating requirements, design, and process workshops with client stakeholders.
Salesforce certifications such as Administrator, Platform App Builder, or Cloud Consultants.

Responsibilities

Lead or support discovery sessions to understand client objectives and adoption barriers.
Translate requirements into Salesforce solution designs, including data models and integrations.
Design AI-assisted workflows using Salesforce capabilities (Agentforce, Prompt Builder, Einstein, Data Cloud).
Draft prompts, agent rules, grounding strategies, and escalation paths for reliability.
Create solution docs, user stories, data notes, and handoff materials for developers and clients.
Identify gaps between current and future state capabilities and plan mitigations.