Senior Salesforce Administrator - Remote/Hybrid & Training

Unison; Omaha (NE); Hybrid; USD 82,000 - 134,000; Full time

Benefits offered by this job

Competitive salaries

100% paid medical and dental benefits

Generous PTO policy

Paid parental leave program

Locations in SF and Omaha; part of a高速

Job summary

Unison is seeking a Salesforce Administrator to enable our homeownership platform with creative thinking and rigorous execution. You thrive in a collaborative, cross-functional environment, bringing curiosity, analytical rigor, and empathy to every interaction.

If you enjoy agile settings and adopting new tools, we would love to connect. This role may be performed remotely within the United States or as a hybrid position requiring 3 days in our Omaha, Nebraska or San Francisco, CA offices.

Qualifications

• 3–5 years as a Business Systems Administrator with at least 3 years in Salesforce and a Salesforce certification.
• Experience with the systems listed in qualifications/tools is preferred.
• Knowledge of real estate transactions and/or mortgage industry experience.
• Impeccable organization and multi-tasking abilities; detail-oriented.

Responsibilities

• Provide feedback and direction to management regarding identified trends and knowledge gaps.
• Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Document processes, including error reports and changes to field history tables.
• Take on tickets to develop our Salesforce instance relevant to your skill level.
• Provide Salesforce training and end-user support.
• Understand how our Salesforce organization is structured and report effectively.
• Manage Salesforce roles and profiles and provision users.
• Escalate unresolved issues to management when appropriate.

Skills

Salesforce Administration

Salesforce Certification

Business Systems

Analytical Thinking

Tools

360SMS

Cirrus Insight

FormAssembly

Gearset

Gong

Nintex

Outreach

Provar

Skuid

Talkdesk

Job description

Unison is seeking a Salesforce Administrator to enable our homeownership platform with creative thinking and rigorous execution. You thrive in a collaborative, cross-functional environment, bringing curiosity, analytical rigor, and empathy to every interaction.

If you enjoy agile settings and adopting new tools, we would love to connect. This role may be performed remotely within the United States or as a hybrid position requiring 3 days in our Omaha, Nebraska or San Francisco, CA offices.