Senior Salesforce Administrator – Financial Services

TaskVerse; United States; On-site; USD 104,000 - 121,000; Full time

Benefits offered by this job

Progressive benefits package

Collaborative workplace

Job summary

GreenState Credit Union seeks an IT Salesforce Administrator to support implementing, administering, and developing its Salesforce platform. In this hands-on role, you will maintain the solution, manage integrations, address production issues, and promote high availability.

You will collaborate with business users, developers, technology teams, and vendors to deliver practical Salesforce and CRM solutions and guide the technology strategy.

Qualifications

• College degree or equivalent work experience required.
• At least five years supporting business applications in a financial institution.
• Salesforce certifications preferred (Advanced Administrator, Application Architect, System Architect, or Platform App Builder).
• Familiarity with core banking data processing, imaging, CRM, account opening, loan origination, and job scheduling systems.

Responsibilities

• Administer and maintain Salesforce including configuration, upgrades, patches, integrations, and production support.
• Investigate issues, improve system efficiency, and coordinate with business units during significant software issues.
• Support high availability through testing, contingency planning, and disaster recovery activities.

Skills

Communication

Relationship building

Problem solving

Multi-project management

Technical explanation to non-technical

Education

Bachelor's degree or equivalent

Tools

Salesforce

APIs / SFTP

Atlassian tools (Jira/Confluence)

CRM systems

Job description

GreenState Credit Union seeks an IT Salesforce Administrator to support implementing, administering, and developing its Salesforce platform. In this hands-on role, you will maintain the solution, manage integrations, address production issues, and promote high availability.

You will collaborate with business users, developers, technology teams, and vendors to deliver practical Salesforce and CRM solutions and guide the technology strategy.