Salesforce System Administrator at Marine Credit Union La Crosse, WI

Marine Credit Union; La Crosse (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Marine Credit Union in La Crosse, WI is hiring a Salesforce System Administrator. This entry-level position involves supporting the configuration and maintenance of the Salesforce platform in a remote setting. Responsibilities include system audits, user support, and administrative tasks related to Salesforce. Ideal candidates have a 2-year degree, related experience, and familiarity with Agile methodologies. Strong problem-solving abilities and communication skills are essential. Join a collaborative team in the financial services industry and grow your career.

Qualifications

• Experience in the financial services or credit union industry preferred.
• 2+ years of financial institution or 4+ years of hands-on Salesforce experience.
• Salesforce Administrator certification preferred.

Responsibilities

• Conduct routine system audits and data cleanup to ensure data integrity.
• Support planning and execution of software upgrade processes.
• Serve as the first point of contact for end-user support related to Salesforce.
• Perform core administrative tasks for Salesforce and nCino.
• Assist in managing data feeds and system integrations related to Salesforce.

Skills

General banking knowledge

Creative and analytical thinking

Problem-solving skills

Verbal and written communication skills

Ability to manage multiple priorities

Familiarity with Scrum and Agile methodologies

Education

2-year associate degree with related experience

College degree in Information Systems or Business-related field

Tools

Salesforce

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Overview

Salesforce System Administrator job at Marine Credit Union. La Crosse, WI.

Description

Position Summary: The Salesforce Administrator supports the configuration, maintenance, and improvement of our Salesforce platform. This entry-level role is ideal for someone with foundational Salesforce and nCino knowledge who is eager to grow their skills in a collaborative, agile environment. The Salesforce Administrator will work closely with business users, business analysts and senior system administrators to ensure the platform meets evolving business needs.

**This is a remote position in the Wisconsin area**

Responsibilities

• Conduct routine system audits and data cleanup to ensure data integrity
• Support planning and execution of software upgrade processes
• Serve as the first point of contact for end-user support related to Salesforce and nCino platforms
• Perform core administrative tasks for Salesforce and nCino, including user account and permission management, standard system configuration, and related maintenance activities
• Assist in managing data feeds and system integrations related to Salesforce
• Assist with development, testing, and deployment of new features and system enhancements
• Create and maintain comprehensive technical documentation for system configurations and operational processes.
• Collaborate with cross-functional teams to assess system capabilities and optimize business processes through tailored solutions.
• Provide support for initiatives led by the Project Management Department and other business units.
• Additional duties as assigned related to business needs.

Qualifications

Education & Experience

• Experience in the financial services or credit union industry preferred
• 2-year associate degree with appropriate related experience required
• College degree with major in Information Systems, Finance, Accounting, Economics or Business-related field or equivalent technical experience preferred
• 2+ years of financial institution or 4+ years of hands-on Salesforce experience
• Familiarity with Scrum and Agile methodologies preferred

Certifications

• Salesforce Administrator (preferred)

Skills & Competencies

• General banking knowledge
• Creative and analytical thinker with strong problem-solving skills
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Proven ability to meet deadlines, manage multiple priorities, and navigate both lateral and upward communication effectively.
• Exceptional verbal and written communication skills.
• Skilled at communicating effectively across all levels of the organization.
• Able to work independently as well as collaboratively within a team environment.
• Self-confident, highly motivated, and driven to succeed.
• Above average computer skills with knowledge of MS Word, Excel, Outlook Adobe and similar