Senior Salesforce Administrator - Data Cloud

Kforce Inc; Fort Lauderdale (FL); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Salesforce Administrator with a focus on Data Cloud and Marketing Cloud. This pivotal role involves leading Salesforce initiatives, delivering complex CRM solutions, and collaborating on key projects to align business needs with system requirements. The ideal candidate will possess strong analytical skills, a solid understanding of Salesforce platform customization, and excellent communication abilities to translate technical capabilities into actionable strategies. Join a dynamic team that values innovation and offers comprehensive benefits, including medical and retirement plans, while fostering a culture of growth and development.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Qualifications

• 2+ years as a Senior Salesforce Administrator or 5+ years as a Salesforce Administrator.
• Salesforce Advanced Administrator Certification is preferred.

Responsibilities

• Leads Salesforce initiatives focusing on Data Cloud and Marketing Cloud.
• Delivers complex end-to-end Salesforce CRM solutions.
• Troubleshoots advanced user issues related to Marketing Cloud.

Skills

Salesforce Data Cloud

Salesforce Marketing Cloud

Data harmonization

Analytical skills

Project management

Troubleshooting

Communication skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Management Information Systems

Tools

Salesforce CRM

Marketing Cloud tools

Job description

Senior Salesforce Administrator - Data Cloud

This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $75.00/hr

Responsibilities

• Leads Salesforce initiatives with an emphasis on Salesforce Data Cloud, Marketing Cloud, and best practices for scalability and future growth.
• Delivers complex end-to-end Salesforce CRM solutions, including Data Cloud-specific features/functionality, such as data harmonization, ingestion, and activation for segmentation and marketing automation.
• Collaborates on key projects to determine business alignment, needs, and system requirements, focusing on Marketing Cloud implementations and Data Cloud integrations.
• Participates in solution design, research, decision-making, and testing of Data Cloud and Marketing Cloud components.
• Tracks work progress/status, identifies risks/constraints, and escalates issues as necessary.
• Troubleshoots and resolves advanced user issues, especially related to Marketing Cloud Journeys, Audience Builder, and Data Cloud integrations.
• Thoroughly document work for reference, troubleshooting, and future iterations, including Marketing Cloud workflows and Data Cloud architecture.
• Stay up to date with new Salesforce features and functionality, recommending improvements, especially within Marketing Cloud and Salesforce Data Cloud.

Requirements

• Bachelor's degree in Computer Science, Management Information Systems, or a related discipline.
• 2+ years of experience in a Senior Salesforce Administrator Role, or 5+ years as a Salesforce Administrator.
• Hands-on experience with Salesforce Data Cloud: data harmonization, ingestion, and activation for audience segmentation and campaign targeting.
• Proven expertise in Salesforce Marketing Cloud: Journey Builder, Email Studio, Audience Builder, and advanced segmentation.
• Strong data analytical skills with experience in reporting, segmentation, and insights leveraging Salesforce Data Cloud and Marketing Cloud Analytics.
• Strong understanding of Salesforce platform customization, Marketing Cloud workflows, and Data Cloud integration capabilities.
• Excellent troubleshooting skills and ability to support users effectively in leveraging Marketing Cloud Journeys and Data Cloud insights.
• Ability to stay current with Salesforce updates, specifically enhancements to Marketing Cloud and Data Cloud functionality, and provide strategic recommendations.
• Strong project management skills with experience in system implementation projects, particularly for Marketing Cloud campaign management and Data Cloud adoption.
• Superior communication skills with business stakeholders and execs, translating Data Cloud and Marketing Cloud capabilities into actionable business strategies.
• Solid governance and technical documentation history, including Marketing Cloud architecture documentation.
• Experience in implementing and migrating into new Salesforce deployments, including Marketing Cloud setup and Data Cloud configurations.
• Salesforce Advanced Administrator Certification is preferred.

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.