Senior Salesforce Administrator (Data Cloud)

Jobs via Dice; Fort Lauderdale (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A leading company in software development is seeking a Senior Salesforce Administrator to manage and enhance their Salesforce environments, focusing on Data Cloud and Marketing Cloud. This role involves designing solutions, supporting users, and ensuring data integration for effective marketing strategies. Ideal candidates will have strong Salesforce experience, excellent troubleshooting skills, and a Bachelor's degree in a related field.

Qualifications

• At least 2 years as a Senior Salesforce Administrator or 5+ years as a Salesforce Administrator.
• Salesforce Advanced Administrator Certification required.
• Strong communication skills for stakeholders and executives.

Responsibilities

• Lead Salesforce initiatives emphasizing Data Cloud and Marketing Cloud.
• Deliver complex Salesforce CRM solutions focusing on Data Cloud features.
• Troubleshoot and resolve user issues related to Marketing Cloud.

Skills

Salesforce Data Cloud

Salesforce Marketing Cloud

Data Analysis

Project Management

Troubleshooting

User Support

Education

Bachelor's degree in Computer Science

Tools

Salesforce

REST APIs

CI/CD pipelines

Job description

Senior Salesforce Administrator (Data Cloud)

2 days ago Be among the first 25 applicants

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Stellent IT LLC, is seeking the following. Apply via Dice today!

Position: Senior Salesforce Administrator (Data Cloud)

Location: Fort Lauderdale, Florida (Hybrid)

Type: Long Term Contract

Job Summary

The Senior Salesforce Administrator will be responsible for designing, implementing, and managing our Salesforce environments, focusing on Salesforce Data Cloud and Marketing Cloud. This role requires extensive experience in customizing and automating Salesforce solutions, supporting users, maintaining systems, and developing data unification strategies. Experience with Experience Cloud is also desired to ensure a comprehensive Salesforce ecosystem approach.

Essential Functions

1. Lead Salesforce initiatives emphasizing Data Cloud, Marketing Cloud, and scalability best practices.
2. Deliver complex Salesforce CRM solutions, focusing on Data Cloud features like data harmonization, ingestion, and activation for segmentation and marketing automation.
3. Collaborate on projects to align business needs with system requirements, especially in Marketing Cloud and Data Cloud integrations.
4. Participate in solution design, research, decision-making, and testing of Data Cloud and Marketing Cloud components.
5. Monitor progress, identify risks, and escalate issues when necessary.
6. Troubleshoot and resolve user issues related to Marketing Cloud Journeys, Audience Builder, and Data Cloud integrations.
7. Document work thoroughly for troubleshooting and future reference, including workflows and architecture.
8. Stay updated on Salesforce features, recommending improvements, particularly in Marketing Cloud and Data Cloud.
9. Review releases, test new functionalities, and suggest enhancements for campaigns and insights.
10. Create documentation, presentations, and videos to promote user adoption of Data Cloud and Marketing Cloud tools.
11. Guide stakeholders in using Data Cloud and Marketing Cloud effectively for data-driven decisions and customer engagement.
12. Lead system implementation projects, including setup and Data Cloud integration with external platforms.
13. Ensure smooth connectivity with external systems via REST APIs, webhooks, and ETL processes.
14. Work with the Platform Integration team on API communication, data flows, and activation processes.

Skills and Experience

• Bachelor's degree in Computer Science, MIS, or related field
• At least 2 years as a Senior Salesforce Administrator or 5+ years as a Salesforce Administrator
• Salesforce Advanced Administrator Certification
• Hands-on experience with Salesforce Data Cloud: data harmonization, ingestion, activation for segmentation and campaigns
• Proven expertise in Salesforce Marketing Cloud: Journey Builder, Email Studio, Audience Builder, advanced segmentation
• Strong data analysis skills with reporting and insights leveraging Data Cloud and Marketing Cloud Analytics
• Deep understanding of Salesforce platform customization and Data Cloud integrations
• Excellent troubleshooting and user support skills
• Ability to keep current with Salesforce updates and recommend strategic improvements
• Strong project management skills for system implementation and adoption
• Effective communication skills for stakeholders and executives
• Solid documentation practices for architecture and workflows
• Experience with Salesforce deployments, including Marketing Cloud setup and Data Cloud configuration

Nice to Haves:

• Experience with Marketing Cloud Personalization
• Familiarity with Salesforce Experience Cloud
• Practices with SFDX, CI/CD pipelines, and DevOps tools like Gearset, Bitbucket, GitHub
• Knowledge of Web Service Integration (SOAP, REST, OData, APIs) for Marketing Cloud and Data Cloud
• Experience with Salesforce CDP for segmentation and unified customer views

Ashish Kumar

IT Technical Recruiter

Phone:

Email:

Gtalk: ashish@

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• Software Development