Senior Salesforce Administrator

Resource on Demand Limited; United States; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Remote work

Job summary

Resource on Demand Limited is seeking a permanent Senior Salesforce Administrator to improve Salesforce systems, processes, and user experience. The role combines hands-on administration, technical project delivery, problem-solving, stakeholder consultation, and ongoing user support for a purpose-led environment.

The ideal candidate will have senior-level Salesforce experience and multiple certifications, with strong communication skills to engage internal teams, external partners, and end

Qualifications

• Experience operating at Senior Salesforce Administrator level.
• Couple of Salesforce certifications required.
• Ability to combine technical administration with project delivery and user support.
• Strong communication skills for working with internal teams, stakeholders, external partners, and end users.

Responsibilities

• Lead or contribute to Salesforce technical projects from planning through implementation.
• Configure and maintain Salesforce objects, fields, flows, validation rules, reports, and dashboards.
• Gather user needs and translate them into practical Salesforce solutions.
• Provide technical guidance, troubleshooting, and day-to-day support to Salesforce users.
• Improve processes while supporting data quality, governance, documentation, and user adoption.
• Collaborate with external partners or developers for specialist delivery and contribute to the Salesforce roadmap.

Skills

Salesforce administration

Project delivery

User support

Education

Salesforce certifications (2+)

Tools

Salesforce certifications

Job description

Role overview

This permanent Senior Salesforce Administrator role focuses on improving Salesforce systems, processes, and user experience within a purpose-led UK non-profit organisation. The work combines hands-on administration, technical project delivery, problem-solving, stakeholder consultation, and ongoing support for users.

Responsibilities

• Lead or contribute to Salesforce technical projects from initial planning through implementation.
• Configure and maintain Salesforce objects, fields, flows, validation rules, reports, and dashboards.
• Gather user needs and translate them into practical, maintainable Salesforce solutions.
• Provide technical guidance, troubleshooting, and day-to-day support to Salesforce users.
• Improve existing processes while supporting data quality, governance, documentation, and user adoption.
• Work with external partners or developers when specialist delivery support is required, and contribute to the future Salesforce roadmap.

Requirements

• Experience operating at Senior Salesforce Administrator level.
• A couple of Salesforce certifications are required.
• Ability to combine technical administration with project delivery and user support.
• Strong communication skills for working with internal teams, stakeholders, external partners, and end users.

Benefits and work setup

• Permanent employment.
• Hybrid or remote working is available.
• Opportunity to use Salesforce to support meaningful work in a purpose-led non-profit environment.