Senior Salesforce Admin: Data Quality & CRM Optimization

Compunnel, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 95,000 - 135,000; Full time

Job summary

Compunnel, Inc. is seeking an experienced Salesforce Administrator to provide production support, data governance, and data-quality improvements.

You will work with business, technology, and leadership teams to translate requirements into scalable Salesforce solutions and maintain data integrity across CRM processes. Responsibilities include troubleshooting, data extraction/validation with SOQL and Data Loader, and collaboration on data stewardship standards.

Qualifications

• 10+ years of IT experience.
• Hands-on experience with Salesforce administration and production support.
• Strong experience with Salesforce data quality and data hygiene processes.
• Experience with Duplicate Rules, Matching Rules, Validation Rules, and Salesforce automation features.
• Strong systems analysis experience, including requirements gathering, data analysis, and data mapping.
• Strong understanding of CRM and sales processes, including lead-to-opportunity workflows, account hierarchies, pipeline stages, and opportunity data structures.
• Experience with Salesforce data extraction, cleansing, validation, and re-import using SOQL and Salesforce Data Loader.
• Strong Microsoft Excel skills, including PivotTables, VLOOKUP, and Conditional Formatting.
• Understanding of relational databases, data modeling, ETL processes, APIs, and enterprise data ecosystems.

Responsibilities

• Administer and support Salesforce applications in production using declarative configuration tools.
• Troubleshoot Salesforce issues and provide support to business users.
• Gather and analyze business requirements, perform data analysis and mapping, and translate business needs into scalable technical solutions.
• Monitor and improve Salesforce data quality and hygiene by identifying duplicate, incomplete, inconsistent, or inaccurate records.
• Configure and maintain Duplicate Rules, Matching Rules, Validation Rules, and Salesforce automation features to prevent data-quality issues.
• Support CRM and sales processes including lead-to-opportunity workflows, account hierarchies, pipeline stages, and opportunity data structures.
• Support Salesforce data extraction, cleansing, validation, and re-import activities using SOQL and Salesforce Data Loader.
• Analyze large and complex datasets, trace data flows and relationships, perform root-cause analysis, and identify behavioral, process, system, or integration issues affecting data quality.
• Use Microsoft Excel, PivotTables, VLOOKUP, and Conditional Formatting to analyze and validate data.
• Collaborate with business users, technology teams, and leadership to define data ownership, stewardship, governance standards, and data-quality metrics.
• Document findings, recommendations, solutions, processes, and user guides.
• Manage multiple priorities within an Agile environment while working against SLAs and business-impact-driven timelines.

Skills

Salesforce admin

Data quality

Data analysis

SOQL/Data Loader

Excel

Agile / SLA management

Communication

Root-cause analysis

Tools

Salesforce Data Loader

SOQL

Power BI

Snowflake

Job description

Compunnel, Inc. is seeking an experienced Salesforce Administrator to provide production support, data governance, and data-quality improvements.

You will work with business, technology, and leadership teams to translate requirements into scalable Salesforce solutions and maintain data integrity across CRM processes. Responsibilities include troubleshooting, data extraction/validation with SOQL and Data Loader, and collaboration on data stewardship standards.