Sr Salesforce Administrator Data Cloud Lead

ESR Healthcare; Maplewood (NJ); Sur place; USD 113 000 - 138 000; Plein temps

Résumé du poste

StationMD is seeking a Sr Salesforce Administrator Data Cloud Lead in Maplewood, NJ to manage daily Salesforce administration, optimize the Data Cloud, and guide solution design. You will collaborate with cross-functional teams to ensure data integrity, scalable architecture, and effective use of Salesforce data capabilities.

You will lead user provisioning, deploy flows, and contribute to architecture decisions while supporting ongoing development tasks with the Dev & Automation Engineer.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• 3+ years of hands-on Salesforce administration experience.
• Salesforce Administrator certification required; additional certifications preferred: Advanced Administrator, Platform App Builder, Data Cloud Consultant, Data Architect or Application Architect.
• Experience with Salesforce Data Cloud or CDP platforms strongly preferred.
• Demonstrated experience contributing to Salesforce architecture and data model design.
• Proficiency with Salesforce Flow Builder and declarative automation tools.
• Strong understanding of CRM architecture, data modeling, and best practices.
• Experience with data management, ETL processes, and data quality tools.
• Familiarity with SOQL and formula writing.
• Proficiency in creating reports, dashboards, and data visualizations.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders.
• Detail-oriented mindset with focus on clean data, security protocols, and scalable system design.
• Experience in healthcare technology or regulated industries preferred.
• Ability to manage multiple priorities simultaneously.

Responsabilités

• Manage Salesforce user administration including Permission Sets, Roles, Profiles, and security settings
• Handle user provisioning, deactivation, and access management across the organization
• Configure and maintain standard Salesforce functionality including objects, fields, page layouts, record types, and validation rules
• Manage sandbox environments and coordinate deployment processes
• Stay current with Salesforce releases, new features, and best practices to continuously improve system performance
• Provide technical support to end users across departments and troubleshoot system issues
• Train team members on Salesforce features and functionality
• Build and maintain Salesforce Flows for business process automation
• Create and manage formula fields, validation rules, and roll-up summaries
• Write basic SOQL queries for reporting and data extraction needs
• Develop simple Lightning page customizations and app configurations
• Partner with the Salesforce Developer & Automation Engineer on more complex development projects requiring Apex or Lightning Web Components
• Contribute to Salesforce architecture decisions, ensuring scalable and maintainable solutions
• Design and optimize data models, object relationships, and schema structures
• Evaluate declarative vs. programmatic approaches and recommend appropriate solutions
• Document architectural standards, design patterns, and best practices for the Salesforce platform
• Assess platform limits and governor limits when planning new features or integrations
• Participate in technical design reviews alongside the Salesforce Developer & Automation Engineer
• Provide input on integration architecture patterns for data flowing into and out of Salesforce
• Oversee Salesforce Data Cloud implementation and manage various data streams for optimal data flow
• Configure and maintain data model objects, identity resolution rules, and calculated insights
• Build and manage segments, activation targets, and data actions within Data Cloud
• Monitor data ingestion processes and troubleshoot data quality issues
• Develop and optimize data mappings between source systems and Data Cloud
• Design Data Cloud architecture to support analytics and activation use cases
• Ensure Salesforce data hygiene, scalability, and system reliability through proactive monitoring and maintenance
• Implement and enforce data governance policies and standards
• Conduct regular data audits and cleansing activities
• Provide data backup/restore, business continuity, and disaster recovery support to ensure system uptime and data protection
• Monitor system performance metrics and recommend improvements to enhance user experience and data accuracy
• Create, maintain, and manage comprehensive Salesforce reports and dashboards to support Growth, Operations, and Finance departments
• Support the Data and Analytics team with data extraction and preparation needs
• Develop and maintain technical documentation for Salesforce configurations and Data Cloud setup
• Collaborate with non-technical stakeholders to understand business needs and deliver user-friendly, intuitive solutions
• Partner with the Salesforce Developer & Automation Engineer on projects requiring both administration and development expertise
• Participate in strategic planning sessions to identify technology solutions that support business growth objectives

Connaissances

Salesforce Admin

Data Cloud

SOQL

Flow Builder

CRM Architecture

Data Modeling

Formation

Bachelor's degree in CS/IS/Related

Salesforce Administrator Certification

Advanced Administrator

Platform App Builder

Data Cloud Consultant

Data Architect / Application Architect

Outils

Apex

Lightning Web Components

Salesforce Data Cloud

Description du poste

Sr Salesforce Administrator Data Cloud Lead

Full Time

Maplewood, NJ, US

Employment: Full-Time, Exempt

Salary: $125,000.00 Annually

Reports to: Director, Data and Analytics

Company Summary

telehealth company dedicated to serving individuals with intellectual and/or developmental disabilities (I/DD). All StationMD clinicians are board-certified and specially trained to treat individuals with I/DD. Clinicians are available 24/7 via telemedicine for urgent and non-urgent medical matters. StationMD also offers scheduled psychiatry visits via telemedicine to individuals with I/DD. In providing this suite of services, StationMD enables individuals with I/DD faster access to high-quality care and substantially reduces unnecessary medical costs.

Position Summary

This role serves as senior Salesforce platform administrator and Data Cloud lead to manage day-to-day Salesforce administration, optimize our Data Cloud implementation, provide light development support, and contribute to platform architecture decisions. This position complements our existing Salesforce Developer & Automation Engineer by focusing on platform administration, data governance, Data Cloud management, and solution design while handling routine development tasks such as Flows and formula-based customizations. The position requires close collaboration with cross-functional teams to ensure data integrity, user enablement, scalable architecture, and optimal utilization of Salesforce's data capabilities.

Essential Duties & Responsibilities

Salesforce Administration

• Manage Salesforce user administration including Permission Sets, Roles, Profiles, and security settings
• Handle user provisioning, deactivation, and access management across the organization
• Configure and maintain standard Salesforce functionality including objects, fields, page layouts, record types, and validation rules
• Manage sandbox environments and coordinate deployment processes
• Stay current with Salesforce releases, new features, and best practices to continuously improve system performance
• Provide technical support to end users across departments and troubleshoot system issues
• Train team members on Salesforce features and functionality

Light Development

• Build and maintain Salesforce Flows for business process automation
• Create and manage formula fields, validation rules, and roll-up summaries
• Write basic SOQL queries for reporting and data extraction needs
• Develop simple Lightning page customizations and app configurations
• Partner with the Salesforce Developer & Automation Engineer on more complex development projects requiring Apex or Lightning Web Components

Architecture & Solution Design

• Contribute to Salesforce architecture decisions, ensuring scalable and maintainable solutions
• Design and optimize data models, object relationships, and schema structures
• Evaluate declarative vs. programmatic approaches and recommend appropriate solutions
• Document architectural standards, design patterns, and best practices for the Salesforce platform
• Assess platform limits and governor limits when planning new features or integrations
• Participate in technical design reviews alongside the Salesforce Developer & Automation Engineer
• Provide input on integration architecture patterns for data flowing into and out of Salesforce

Data Cloud Management

• Oversee Salesforce Data Cloud implementation and manage various data streams for optimal data flow
• Configure and maintain data model objects, identity resolution rules, and calculated insights
• Build and manage segments, activation targets, and data actions within Data Cloud
• Monitor data ingestion processes and troubleshoot data quality issues
• Develop and optimize data mappings between source systems and Data Cloud
• Design Data Cloud architecture to support analytics and activation use cases

Data Governance & Quality

• Ensure Salesforce data hygiene, scalability, and system reliability through proactive monitoring and maintenance
• Implement and enforce data governance policies and standards
• Conduct regular data audits and cleansing activities
• Provide data backup/restore, business continuity, and disaster recovery support to ensure system uptime and data protection
• Monitor system performance metrics and recommend improvements to enhance user experience and data accuracy

Reporting & Analytics Support

• Create, maintain, and manage comprehensive Salesforce reports and dashboards to support Growth, Operations, and Finance departments
• Support the Data and Analytics team with data extraction and preparation needs
• Develop and maintain technical documentation for Salesforce configurations and Data Cloud setup

Collaboration

• Collaborate with non-technical stakeholders to understand business needs and deliver user-friendly, intuitive solutions
• Partner with the Salesforce Developer & Automation Engineer on projects requiring both administration and development expertise
• Participate in strategic planning sessions to identify technology solutions that support business growth objectives

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• 3+ years of hands-on Salesforce administration experience
• Salesforce Administrator certification required; additional certifications preferred:
  • Advanced Administrator
  • Platform App Builder
  • Data Cloud Consultant
  • Data Architect or Application Architect (a plus)
• Experience with Salesforce Data Cloud or CDP platforms strongly preferred
• Demonstrated experience contributing to Salesforce architecture and data model design
• Proficiency with Salesforce Flow Builder and declarative automation tools
• Strong understanding of CRM architecture, data modeling, and best practices
• Experience with data management, ETL processes, and data quality tools
• Familiarity with SOQL and formula writing
• Proficiency in creating reports, dashboards, and data visualizations
• Excellent problem-solving and analytical skills
• Strong verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders
• Detail-oriented mindset with focus on clean data, security protocols, and scalable system design
• Experience in healthcare technology or regulated industries preferred
• Ability to manage multiple priorities simultaneously