Senior Sales Support Associate

The Prudential Insurance Company of America; United States; Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Prudential Insurance Company of America is seeking a full-time Senior Sales Support Associate to support the sales cycle, manage the RFP process, and assist Customer Relationship Managers. This role can be performed remotely or onsite across various locations.

You will coordinate data entry, liaise with brokers, and maintain client and sales records to ensure compliance while delivering timely administrative support.

Qualifications

• Experience in the insurance industry, sales administration, or customer service.
• Knowledge of customer service and relationship management concepts preferred.
• Excellent communication and presentation skills.

Responsibilities

• Manage the RFP process, including monitoring inboxes, data entry, and broker interactions.
• Provide administrative support to Customer Relationship Managers and serve as a liaison for sales personnel and customers.
• Document and maintain sales and customer record systems to ensure compliance.

Skills

Communication skills

Presentation skills

Customer service

Job description

Supporting the sales cycle and administrative functions, the full-time Senior Sales Support Associate will manage the Request for Proposal (RFP) process, provide sales support to Customer Relationship Managers, and handle office management activities, while working remotely or onsite in various locations.

Key responsibilities

• Manage the RFP process, including monitoring inboxes, entering data, and interfacing with brokers
• Provide administrative support to Customer Relationship Managers and serve as a liaison for sales personnel and customers
• Document and maintain sales and customer record systems to ensure compliance

Required qualifications

• Experience in the insurance industry, sales administration, or customer service
• Knowledge of customer service and relationship management concepts preferred
• Excellent communication and presentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Capability to work independently and be customer-focused