Sales Admin & RFP Support Specialist (Remote)

Blue Cross Blue Shield of Nebraska

Nebraska

Hybrid

USD 35,000 - 55,000

Full time

9 days ago

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Job summary

Blue Cross and Blue Shield of Nebraska seeks an organized administrator to support the sales team with RFP processing, data analysis, and reporting. You will guide RFPs with agents, manage pending proposals, and ensure timely information gathering.

A strong customer-service mindset helps maintain professional relationships under pressure. Candidates should have a HS diploma, at least 1 year in related roles, plus willingness to learn new systems and participate in cross-training for the large

Qualifications

HS diploma or GED required.
At least 1 year in administrative, sales support, broker support or customer service roles.
Strong time management and organizational abilities.
Excellent interpersonal skills with professional relationships under pressure.
Ability to follow up consistently for missing information.
Understanding of the RFP process is preferred.
Onboarding to become an integral part of the RFP team.
Potential cross-training for the large group RFP team.
Willingness to learn new systems and basic computer skills.

Responsibilities

Oversee intake of RFPs and guide them through the process with agents and GA customers.
Monitor and manage 'Pended' proposals needing information.
Engage with agents to gather missing information and resolve Pend.
Set and manage turnaround-time expectations with clear, empathetic communication.
Serve as a customer-facing member of the RFP team and support agents under stress.
Potentially back up the large group RFP team as you grow.