Senior Sales Operations & Strategy Specialist

Redaptive Sustainability Services, LLC; Denver (CO); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

Equity plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Flexible Time Off

FSA

Commuter benefits

Job summary

Redaptive Sustainability Services, LLC is seeking a driven Sales Operations Associate to partner with sales leadership, executives, and BDRs to drive lead generation, pipeline forecasting analytics, and business trend analysis.

This role focuses on continuous improvement of sales processes, design and implementation of CRM related changes, and governance of tools such as Salesforce, ZoomInfo, HubSpot and Seismic to enable scalable revenue growth.

Qualifications

• 5+ years in a Sales Operations role (or business analytics).
• Bachelor’s degree in business, math, finance, economics, statistics, or related field preferred.
• Experience with CRM and business management tools (Salesforce, Asana, Tableau, Excel, PowerPoint).

Responsibilities

• Oversee continuous improvement initiatives to streamline sales processes and optimize resources.
• Document and maintain sales workflows, playbooks, and SOPs.
• Own core sales processes from lead to close for efficiency and consistency.
• Lead Salesforce process changes with IT & OET to communicate impact.
• Oversee Sales Tech Stack usage, adoption, and improvements.
• Drive account and territory planning to improve pipeline and NTP performance.
• Lead pipeline management, forecasting, and reporting for targets.

Skills

Communication

Process improvement

Analytical thinking

Enterprise sales knowledge

Creative problem solving

Multitasking

PowerPoint formatting

Relationship building

Reliability

Education

Bachelor’s degree (business/math/finance/economics/statistics)

Tools

Salesforce

ZoomInfo

HubSpot

Seismic

Excel

PowerPoint

Tableau

Asana

Job description

Position Summary: Summary Redaptive is searching for a driven, results-oriented Sales Operations Associate to join our team. This role's key focus is to partner with sales leadership, sales executives, and BDRs in driving the business cadence as it relates to lead generation, pipeline and forecasting analytics, and business trends and analysis. This self-starter will have a demonstrated track record of supporting teams toward ambitious revenue and product adoption targets, excellent communication skills, exemplary organization and project management skills, and a strategic mindset to prioritize success. This role will report to the Sales Operations Leader.

Job Duties:

Continuous Improvement and Process Optimization

Oversee continuous improvement initiatives to streamline sales processes, enhance productivity, and optimize resource allocation.

Document and maintain sales process workflows, playbooks, and SOPs.

Own and optimize core sales processes from lead to close, ensuring efficiency, consistency, and scalability.

Lead design & implementation of Salesforce impacted process changes, with the partnership of IT & OET, ensuring solution & impact are effectively communicated to stakeholders.

Sales Tech Stack

Oversee sales tooling & troubleshooting efforts for Sales Executives and BDRs (e.g. SFDC, ZoomInfo, HubSpot, Seismic).

Business owner of sales tooling (e.g. SFDC, ZoomInfo, HubSpot, Seismic).

Oversee system usage & adoption measurements; Propose & implement continuous improvements.

Account Planning

Drive the account planning process, managing and overseeing cross-functional next steps and needs required by sales for successful outcomes.

Own the design & implementation of process, system & behavior improvements to drive pipeline and NTP performance at Key/Core accounts.

Responsible for the methodology & maintenance of Key/Core account designation.

Territory Planning

Responsible for sales territory design & implementation.

Leverage insights to make recommendations to improve efficacy of territories.

Responsible for account identification & qualification framework.

Pipeline Management

Partner with leadership to identify and implement improvements in CRM usage, pipeline management, forecasting, and reporting.

Provide insights and recommendations based on pipeline trends, gaps, and conversion metrics to drive improved performance.

Reporting

Lead sales performance management analysis and reporting for pipeline management and execution against targets, including forecasting and quarterly and annual planning.

Partner with sales leadership, sales executives, and BDRs to ensure accurate & timely sales origination, pipeline, & booking reporting/data requests.

Required Skills & Abilities:

• Standout communication skills: Listening, presenting, training, and documenting.
• Process improvement mindset.
• Analytical, critical thinker, able to ask the right questions and frame a problem.
• Superb understanding of sales team motivations and enterprise sales organizations.
• Creative problem solver.
• Ability to handle multiple priorities.
• Excellent PowerPoint formatting skills.
• Outstanding relationship and negotiation skills with internal and external stakeholders.
• Reliable, responsive, driven.

Education and Experience

5+ years in a Sales Operations role (or business analytics), leveraging process data and customer and team feedback.

Bachelor’s degree in business, math, finance, economics, statistics, or related field preferred or relevant experience.

Experience with CRM and business management tools (ex: Salesforce.com, Asana, Tableau, Excel, PowerPoint, etc.).

Perks!

• Annual bonus, subject to company and individual performance
• Equity plan participation
• Company-subsidized benefits: medical, dental, vision, life insurance
• Flexible Spending Accounts: healthcare and dependent care
• 6% 401(k) match with immediate vesting
• Flexible Time Off
• Expected annual salary: $85,000 - $105,000 (subject to adjustment for relevant experience, skills, geo location)
• Commuter benefits: reimbursed parking; free RTD pass; free gym membership

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Physical Demands and Work Environment

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Redadaptive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Redadaptive helps large companies modernize their infrastructure with no upfront capital. We fund and execute energy and equipment upgrades across their real estate portfolios, then measure the results so they can reinvest savings into growth. We call it Infrastructure Monetization. Our company culture is exciting, collaborative, and fast paced. We are passionate about changing the world and helping our customers become more environmentally sustainable and profitable. From decarbonizing facilities to modernizing critical infrastructure, our work delivers measurable impact for our customers, communities, and the planet. We are looking for team members who are driven, passionate, and want to take on a diverse set of challenges to help grow a great company.

Founded in 2015 and headquartered in Denver, Colorado, Redaptive is comprised of over 350 employees and operates across 12,000+ sites in over 10 countries. Redaptive, Inc. is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment. For more information, visit www.redaptive.com.