Senior Sales Operations & Logistics Analyst

Samsung Electronics America; Bentonville (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Samsung Electronics America, headquartered in Plano, TX, seeks an experienced SCM and Operations Analyst to support the sales team by managing POs, tracking shipments, and optimizing logistics processes. You will collaborate with internal teams and external partners to resolve issues and drive order accuracy and on-time delivery.

The role requires strong analytical abilities, attention to detail, and a customer‑focused mindset to improve efficiency and satisfaction across Amazon/Costco programs

Qualifications

• Bachelor's degree in Supply Chain Management, Operations, Business, or a related field.
• 4-6 years of experience in supply chain management, operations, or a similar role.
• Strong analytical skills with the ability to manage complex data and processes.
• Excellent communication and interpersonal skills for effective collaboration with internal teams and external customers.
• Detail-oriented with a focus on accuracy and timeliness.

Responsibilities

• Manage Purchase Orders (POs) to ensure timely receipt, adjustments, and cancellations as needed.
• Track POs and monitor shipping schedules to ensure on-time delivery and address supply chain disruptions.
• Resolve operational challenges, including appointment pushouts, customer escalations, and out-of-stock situations.
• Collaborate with Amazon to support logistics programs and optimize processes for efficiency.
• Participate in strategic projects to improve operational workflows and customer satisfaction.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Bachelor's degree in Supply Chain Management, Operations, Business, or related field

Job description

Samsung Electronics America, headquartered in Plano, TX, seeks an experienced SCM and Operations Analyst to support the sales team by managing POs, tracking shipments, and optimizing logistics processes. You will collaborate with internal teams and external partners to resolve issues and drive order accuracy and on-time delivery.

The role requires strong analytical abilities, attention to detail, and a customer‑focused mindset to improve efficiency and satisfaction across Amazon/Costco programs