Professional Ⅱ, Sales Administration

Samsung Electronics America, Inc.; Bentonville (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Samsung Electronics America, headquartered in Plano, TX, seeks an experienced SCM and Operations Analyst to support the sales team by managing POs, tracking shipments, and optimizing logistics processes. You will collaborate with internal teams and external partners to resolve issues and drive order accuracy and on-time delivery.

The role requires strong analytical abilities, attention to detail, and a customer‑focused mindset to improve efficiency and satisfaction across Amazon/Costco programs

Qualifications

• Bachelor's degree in Supply Chain Management, Operations, Business, or a related field.
• 4-6 years of experience in supply chain management, operations, or a similar role.
• Strong analytical skills with the ability to manage complex data and processes.
• Excellent communication and interpersonal skills for effective collaboration with internal teams and external customers.
• Detail-oriented with a focus on accuracy and timeliness.

Responsibilities

• Manage Purchase Orders (POs) to ensure timely receipt, adjustments, and cancellations as needed.
• Track POs and monitor shipping schedules to ensure on-time delivery and address supply chain disruptions.
• Resolve operational challenges, including appointment pushouts, customer escalations, and out-of-stock situations.
• Collaborate with Amazon to support logistics programs and optimize processes for efficiency.
• Participate in strategic projects to improve operational workflows and customer satisfaction.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Bachelor's degree in Supply Chain Management, Operations, Business, or related field

Job description

Position Summary

This role is not eligible for immigration sponsorship Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting‑edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

The SCM and Operations Sr. Analyst plays a key role in supporting the sales team by managing customer relationships (Amazon/Costco) and executing order processing and logistics operations. This position ensures seamless communication between internal teams and external partners, resolves operational challenges, and contributes to strategic projects that enhance efficiency. The ideal candidate will possess strong analytical skills, attention to detail, and a customer-focused mindset to drive operational excellence and improve satisfaction. Responsibilities include managing purchase orders, tracking shipments, resolving issues, and collaborating with internal and external stakeholders to maintain smooth operations. The role also involves participating in initiatives to optimize logistics programs and develop new processes for improved efficiency.

Responsibilities

• Manage Purchase Orders (POs) to ensure timely receipt, adjustments, and cancellations as needed.
• Track POs and monitor shipping schedules to ensure on‑time delivery and address supply chain disruptions.
• Resolve operational challenges, including appointment pushouts, customer escalations, and out‑of‑stock situations.
• Collaborate with Amazon to support logistics programs and optimize processes for efficiency.
• Participate in strategic projects to improve operational workflows and customer satisfaction.

Role and Responsibilities

The ideal candidate will possess strong analytical skills, attention to detail, and a customer-focused mindset to drive operational excellence and improve satisfaction. Responsibilities include managing purchase orders, tracking shipments, resolving issues, and collaborating with internal and external stakeholders to maintain smooth operations. The role also involves participating in initiatives to optimize logistics programs and develop new processes for improved efficiency.

Skills and Qualifications

Qualifications: Bachelor's degree in Supply Chain Management, Operations, Business, or a related field. A minimum of 4-6 years of experience in supply chain management, operations, or a similar role. Strong analytical skills with the ability to manage complex data and processes. Excellent communication and interpersonal skills for effective collaboration with internal teams and external customers. Detail-oriented with a focus on accuracy and timeliness. Ability to work in a fast-paced environment and handle multiple priorities.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).