Senior Sales Operations Architect: Strategy & Analytics

LegalZoom; Reno (NV); On-site; USD 96,000 - 154,000; Full time

Benefits offered by this job

Medical Insurance

401k with matching

Paid Time Off

HSA

FSA

Disability Insurance

Wellness benefits

Fertility

Mental Health

One Medical

Fringe lifestyle benefits

Job summary

Inc Authority in Reno, NV is seeking a Sales Operations Strategist to lead high-impact projects, analyze sales and contact center data, and build scalable dashboards using Thoughtspot, Hex, Salesforce SFDC, and Dynamics. The role covers end-to-end process mapping, workflow design, and frontline adoption across a growing organization.

You will develop SOPs, facilitate cross-functional workshops, and translate business needs into technical specifications for technology partners, with occasional

Qualifications

• 5+ years of experience in sales operations or related field.
• Proven ability to lead operational projects in high-growth environments.
• Strong process-mapping and workflow-design skills.

Responsibilities

• Lead end-to-end Sales Operations projects with process mapping and workflow design.
• Analyze sales and contact center data to identify trends and improvement opportunities.
• Deliver standardized and ad hoc reports and dashboards using BI tools; apply SQL and advanced spreadsheet models.
• Audit CRM workflows and document inbound/outbound sales processes.
• Develop SOPs and translate business needs into technical specs for partners.

Skills

Sales operations

Process mapping

Workflow design

Excel/Sheets

SQL

BI tools

Tools

Thoughtspot

Hex

Salesforce SFDC

Microsoft Dynamics

Job description

Inc Authority in Reno, NV is seeking a Sales Operations Strategist to lead high-impact projects, analyze sales and contact center data, and build scalable dashboards using Thoughtspot, Hex, Salesforce SFDC, and Dynamics. The role covers end-to-end process mapping, workflow design, and frontline adoption across a growing organization.

You will develop SOPs, facilitate cross-functional workshops, and translate business needs into technical specifications for technology partners, with occasional