Senior Sales Operations Analyst

LCH Lab. Corp. of America Holdings; North Carolina; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Durham, NC is seeking a Sales Operations Senior Analyst to join the National Sales Enablement team. You will conduct commercial administration and analytics for Diagnostics sales, providing insights and tools to optimize sales processes and accelerate revenue growth.

Applicants living within 35 miles of Burlington or Durham will follow a hybrid schedule with at least three in-office days weekly. The role requires a Bachelor's degree and 5+ years of data analytics experience;

Qualifications

• Bachelors degree in business, economics, statistics, mathematics, or related field.
• 5+ years of demonstrable experience in data analytics with ability to analyze large datasets efficiently.

Responsibilities

• Develop metrics, dashboards, and reports to accelerate revenue growth and pipeline health.
• Collect, cleanse, validate, and analyze sales data for performance and commissions reports.
• Assist with administration of sales compensation plans.
• Investigate commission issues and ensure timely resolution.
• Monitor and analyze performance on sales campaigns and contests.
• Create dashboards and reports for sales management and reps.
• Respond to inquiries from leadership and reps about analytics.
• Prepare ad-hoc analytics reports and drive process improvements.

Skills

Data analytics

Sales analytics

Dashboard creation

SQL

Excel

Education

Bachelor's degree in business administration, economics, statistics, mathematics, or related field

Tools

Power BI

Tableau

Alteryx

SQL

Salesforce

SAP SuccessFactors

Excel

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Senior Sales Operations Analyst to join our team at Durham, NC, with the flexibility of a hybrid work schedule!

Job Responsibilities

• Work with sales leadership to develop metrics, dashboards, and reports that accelerate strategies for revenue growth, e.g., pipeline health, opportunity identification
• Collect, organize, cleanse, validate, and analyze sales data to create, calculate, and deliver reports on sales performance and sales commissions
• Assist with administration of sales compensation plans
• Research commission payment or sales discrepancies and exception requests and resolve them timely and accurately
• Administer, monitor, and analyze performance on sales campaigns and sales contests
• Create and maintain dashboards and reports that summarize sales performance for sales management and representatives
• Communicate with and answer sales analytics and commission questions from sales leadership and representatives
• Prepare and communicate ad-hoc sales analytics reports
• Develop best practices, tools, reporting, and standard operating procedures to drive efficiencies and identify areas for process improvement

Minimum Qualifications

• Bachelor’s degree in business administration, economics, statistics, mathematics, or a related field
• 5 or more years of demonstrable experience in data analytics with ability to analyze large datasets efficiently and effectively

Preferred Qualifications

• 1 or more years experience supporting senior sales leadership or enterprise sales organizations.
• 1 or more years’ experience Microsoft Excel and data visualization tools (e.g., Power BI, Tableau, Alteryx, SQL, Alteryx, Sales Analytics etc.
• 1 or more years’ experience with Salesforce CRM and sales performance management software such as SAP Success Factors or similar
• 1 or more years’ experience in the laboratory industry, healthcare, hospitals and managed care

Additional Job Standards

• Self starter attitude with problem-solving capabilities and proven ability to achieve results
• Strong business acumen - ability to independently work to explore and understand business context
• Working knowledge of performing sales commission calculations and creating sales analytics reports
• Ability to communicate effectively and work well with various functional departments and levels of leadership
• Outstanding detail-oriented analytical and organizational skills
• Ability to manage multiple projects simultaneously while adhering to strict deadlines
• Comfort with and confidence in working in a fast-paced sales environment

Labcorp’s National Sales Enablement team is in search of a Sales Operations Senior Analyst to conduct commercial administration and analytics for our Diagnostics sales teams. This individual will be part of a team that provides insights and tools to help sales teams optimize sales processes and accelerate revenue-driving activities.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.