Lead IT Business Analyst

LCH Lab. Corp. of America Holdings; Burlington (NC); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

PTO / FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a Lead IT Business Analyst to join our Burlington, NC / Durham, NC team in a hybrid, full-time capacity. You will lead analysis for large-scale technology initiatives, translate complex business needs into clear requirements, and collaborate closely with product owners, architects, and engineering teams to deliver effective solutions.

The role requires extensive experience in business systems analysis, strategic problem solving, and strong communication skills to align

Qualifications

• Bachelor’s degree coupled with 8+ years in business analysis, business systems analysis, or related technology solutions.
• 8+ years leading analysis for enterprise-scale technology implementations and cross-functional initiatives.
• Experience partnering with business leaders, product owners, architects, and project teams to deliver solutions.

Responsibilities

• Lead business analysis for large-scale technology initiatives including enhancements and system implementations.
• Partner with business and IT leadership to define objectives, evaluate options, and recommend approaches.
• Elicit requirements via interviews, workshops, and other techniques; translate needs into requirements, user stories, and acceptance criteria.
• Analyze current processes, data flows, and systems to define future-state solutions and identify gaps.

Skills

Leadership

Stakeholder management

Requirements analysis

Mentoring

Communication

Education

MBA

Computer Science

Data Science

Engineering

Information Technology

Business Administration

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Lead IT Business Analyst to join our team in Burlington, NC / Durham, NC. Work Schedule: Burlington, NC and Durham, NC / Hybrid | Full-time | Reports to: Executive Director, Package Software Support.

Job Responsibilities:

• Lead business analysis activities for large-scale, complex, and cross-functional technology initiatives, including application enhancements, system implementations, modernization efforts, and process improvements.
• Partner with business and IT leadership to understand strategic objectives, evaluate solution options, assess impacts and trade-offs, and recommend approaches that support business and technology outcomes.
• Lead requirements discovery and analysis through stakeholder interviews, workshops, and other elicitation techniques, translating complex business needs into clear functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Analyze current-state business processes, systems, workflows, and data flows to identify gaps, risks, dependencies, and opportunities for improvement; define future-state processes and business solutions.
• Manage requirements throughout the project lifecycle, ensuring they are complete, traceable, testable, prioritized, and aligned with business objectives, while effectively managing scope and requirement changes.
• Collaborate with product owners, architects, engineering teams, project leaders, and other cross-functional partners to evaluate solution designs, refine backlogs, support delivery, and ensure solutions meet business and technical requirements.
• Facilitate communication and alignment between business and technology stakeholders, translating complex concepts for technical and non-technical audiences, and proactively addressing risks, issues, dependencies, and competing priorities.
• Develop and maintain high-quality business analysis of deliverables, including business requirements, process models, solution specifications, data flows, decision documentation, and other supporting materials.
• Support solution validation and implementation activities, including requirements coverage, test case review, user acceptance testing, defect triage, change readiness, training, and post-implementation evaluation.
• Contribute to technology roadmap planning, initiative prioritization, portfolio-level decision-making, and continuous improvement efforts across business systems and technology capabilities.
• Establish and promote consistent business analysis standards, methodologies, tools, templates, and best practices to improve quality and effectiveness across initiatives.
• Provide leadership, mentorship, and guidance to Business Analysts, including coaching, deliverable reviews, knowledge sharing, and development of business analysis capabilities.
• Serve as a subject matter expert and trusted advisor on complex business systems initiatives, helping stakeholders navigate ambiguity, evaluate alternatives, and make informed decisions that drive measurable business value.

Minimum Qualifications

• Bachelor’s degree 8 or more years of experience in business analysis, business systems analysis, systems analysis, and technology solutions.
• 8 or more years of experience analyzing complex business and technical requirements and translating business needs into effective technology solutions.
• 8 or more years of experience supporting enterprise-scale technology implementations, system enhancements, modernization initiatives, or business process improvement efforts.
• 8 or more years of experience leading business analysis activities for complex, cross-functional initiatives involving multiple business and technology stakeholders.
• 8 or more years of experience evaluating business processes, systems, and solution options and providing recommendations aligned with business objectives and technology strategy.
• 8 or more years of experience partnering with business leaders, technology teams, product owners, architects, and project teams to support solution delivery and achieve strategic and operational objectives.
• 8 or more years of experience facilitating stakeholder discussions, managing requirements and scope, and influencing decisions across diverse stakeholder groups.

Preferred Qualifications

• MBA, Computer Science, Data Science, Engineering, Information Technology, Business Administration.
• 8 or more years of experience supporting enterprise transformation, technology modernization, operational excellence, or strategic business initiatives within complex organizations.
• 8 or more years of experience with solution governance, technology portfolio planning, organizational change management, or enterprise process improvement initiatives.
• 8 or more years of experience mentoring and developing Business Analysts and providing guidance on complex analysis activities and deliverables.
• 8 or more years of experience establishing or improving business analysis standards, methodologies, tools, documentation practices, and best organizational practices.
• 8 or more years of experience working in large, complex, cross-functional, or highly matrixed environments and partnering with business and technology stakeholders at multiple levels.

Additional Job Standards

• Business Systems Analysis Leadership: Demonstrated ability to lead complex business and systems analysis efforts and align business needs with effective technology and process solutions.
• Strategic Problem Solving: Strong ability to assess complex business challenges, evaluate solution options, and develop recommendations that improve operational effectiveness and business outcomes.
• Requirements & Process Management: Advanced ability to define, analyze, and manage business and technical requirements, processes, dependencies, and solution objectives across complex initiatives.
• Stakeholder Influence & Collaboration: Proven ability to build strong partnerships, facilitate alignment, and influence decisions across diverse business, technology, and cross-functional stakeholders.
• Communication: Strong written and verbal communication skills, with the ability to clearly communicate requirements, recommendations, risks, impacts, trade-offs, and strategic considerations to technical and non-technical audiences.
• Solution & Business Acumen: Ability to evaluate technology solutions in the context of business objectives, operational needs, risks, and enterprise priorities.
• Leadership & Mentoring: Demonstrated ability to provide guidance, coaching, and mentorship to Business Analysts while promoting consistent analysis standards and best practices.
• Adaptability & Continuous Improvement: Ability to navigate ambiguity, manage competing priorities, and identify opportunities to improve business analysis practices, processes and organizational effectiveness.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp is proud to be an Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.