Senior Sales Operations Analyst

Silverfort; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Silverfort is seeking an experienced Sales Operations Analyst to drive rigor around targets and numbers, building the operational cadence for sales leadership data across the global business.

Responsibilities include AI-enabled process improvements, quarterly pipeline governance, and robust KPI reporting to guide GTM outcomes. Ideal candidates have 5+ years in SaaS sales ops and strong CRM/data tool proficiency.

Qualifications

• 5+ years of experience in a Sales Operations Analyst role within SaaS (cybersecurity preferred).
• Advanced proficiency in Excel, PowerPoint, and Word.
• Strong skills in data analysis and CRM software; Salesforce required.
• Proficiency in Clari or other forecasting tools and Claude.
• Excellent documentation and presentation skills.
• Strong analytical, problem-solving abilities and cross-functional collaboration.
• Effective written and spoken communication.

Responsibilities

• Create and scale operational rigor with sales leadership using AI to surface insights, drive consistency across GTM.
• Collaborate with global sales management to enhance understanding, tracking, and achievements.
• Partner with Sales Strategy, Finance and leadership for annual plan and capacity modeling.
• Own regional quarterly pipeline council; manage agenda and follow-up with leadership.
• Build and maintain the QBR template for consistent regional reporting.
• Provide recommendations based on objectives, forecasts and performance metrics.
• Develop bottoms-up pipeline targets and calculators for KPIs tracking.
• Perform ad-hoc analyses across multiple data sets and tools.
• Establish cadence with GTM teams to review KPIs and drive outcomes.
• Deliver data, insights, and actions to sales leadership in a scalable format.
• Ensure data accuracy and translate numbers into actionable insight.
• Move quickly in a fast-paced environment with balance of speed and precision.

Skills

Sales Operations

Data analysis

Communication

Cross-functional collaboration

Analytical thinking

Problem-solving

Fast-paced environment

Tools

Salesforce

Clari

Claude

Excel

PowerPoint

Word

Job description

Description

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren't possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We are looking for an experienced Sales Operations Analyst to drive rigor around targets and numbers, and build the operational cadence needed to get sales leadership the data they need to review, on the frequency they need it - running the analysis across the global business to spot strengths and weaknesses and surface those insights, leveraging AI to scale this across the GTM organization.

Responsibilities

• Create and scale operational rigor with sales leadership, leveraging AI to streamline processes, surface insights faster, and drive consistency across the GTM organization
• Work with the global sales management team to enhance business understanding, tracking, and achievements
• Partner with Sales Strategy, Finance and leadership to support annual Sales plan modeling and capacity modeling for Sales
• Own the regional quarterly pipeline council, including agenda, cadence, and follow-through on action items with sales leadership
• Build and maintain the QBR template, ensuring consistency and quality of reporting across regions
• Provide recommendations and actions, based on strategic objectives, forecasts, and performance metrics
• Develop bottoms up pipeline targets and calculators to assist in tracking and attainment of sales KPIs
• Perform ad-hoc analysis across multiple data sets and tools
• Develop a cadence with GTM teams to review KPIs and drive outcomes as a team
• Deliver data, insight, and action to sales leadership in a scalable, digestible format
• Strong command of data accuracy and integrity, with the ability to translate raw numbers into clear, actionable insight
• Ability to move quickly and adapt in a fast-paced environment, balancing speed with precision

Requirements

• 5+ years of experience in a Sales Operations Analyst role within the SaaS industry. Cyber Security experience preferred
• Advanced proficiency in Microsoft Office: Excel, PowerPoint, Word
• Strong proficiency in data analysis tools and CRM software. Salesforce experience is a must
• Proficient in Clari or other forceasting tool and Claude
• Excellent documentation management and presentation skills
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams
• Ability to communicate effectively