Senior Sales Operations Analyst

Spectraforce Technologies; Lake Forest (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Spectraforce Technologies in Lake Forest, IL, is seeking a Sales Analyst III to support and manage day-to-day sales administration activities, ensuring accurate processing of transactions and cost-efficient operations.

The role requires a minimum of seven years in sales operations or administration, with strong cross-functional collaboration, data analysis, and familiarity with ERP/CRM systems. Bachelor's degree is preferred, with an Associate's degree required.

Qualifications

• Minimum 7 years of experience in sales operations or sales administration.
• Experience supporting sales organizations within a large corporate environment.
• Strong cross-functional collaboration and process-improvement skills.
• Knowledge of ERP, CRM, or sales management systems.

Responsibilities

• Manage and coordinate daily sales administration activities to ensure operational effectiveness and achievement of business objectives.
• Plan, prioritize, and schedule workload to maximize resource utilization and ensure service level expectations are met.
• Monitor sales administration processes and identify opportunities for process improvements and increased efficiency.
• Partner with Sales, Marketing, Finance, Supply Chain, and Logistics teams to ensure alignment of sales support activities with current and future business needs.
• Review and oversee complex sales transactions and orders to maintain customer satisfaction and operational compliance.
• Analyze sales-related data, trends, and operational metrics to support business decision-making.
• Provide leadership, guidance, and support to sales administration personnel and stakeholders as needed.
• Ensure accuracy, timeliness, and consistency of sales operations processes and reporting.

Skills

Sales Operations

Sales Administration

Business Analysis

Order Management

ERP Systems

CRM Systems

Microsoft Excel

Cross-Functional Collaboration

Project Coordination

Problem Solving

Education

Associate's Degree

Bachelor's Degree (preferred)

Equivalent combination of education and experience

Tools

ERP Systems

CRM Systems

Sales Reporting Tools

Advanced Excel

Job description

Spectraforce Technologies in Lake Forest, IL, is seeking a Sales Analyst III to support and manage day-to-day sales administration activities, ensuring accurate processing of transactions and cost-efficient operations.

The role requires a minimum of seven years in sales operations or administration, with strong cross-functional collaboration, data analysis, and familiarity with ERP/CRM systems. Bachelor's degree is preferred, with an Associate's degree required.