Senior Sales Manager-SMERF

Crescent Hotels & Resorts; Orlando (FL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

An exceptional and comprehensivebenefi

Paid Vacation, Personal and Holidays

401K matching program for eligible

Hotel discounts for Hilton Hotels and

Team Member Parking

Team Member Meals

Job summary

Crescent Hotels & Resorts, on behalf of the DoubleTree by Hilton Orlando Theme Park Resort, is seeking a Senior Sales Manager to drive group business in SMERF markets. You will source new accounts, tailor proposals, and work to meet revenue goals while ensuring seamless service delivery.

The ideal candidate has a 4-year hospitality degree or equivalent hotel sales experience at a 500+ room property, with Hilton experience a bonus. This role offers bonus potential and a rewarding team environment.

Qualifications

• A minimum 4-year degree from an accredited university in Hospitality or related major.
• Or 4 years’ experience in Hotel Sales at a hotel with 500 rooms or more.
• Hilton Experience Is a Plus But Not Required.

Responsibilities

• Proactively solicit and manage group related opportunities with significant revenue potential
• Actively up-sells each business opportunity to maximize revenue
• Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery
• Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
• Provides service to our customers to grow the account on behalf of the DoubleTree by Hilton Orlando Theme Park Resort

Skills

Relationship building

Sales management

SMERF markets

Negotiation

Proposal writing

Education

Bachelor's degree in Hospitality or related field

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shinning stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that "feeds your inner explorer", we work hard to create and deliver on what you need. We are ready for you to start your journey with us where You Belong, We Care, Shine Bright.
We Are Looking For Our Next Great Team Member To Join Us On Our Sales Team At The Doubletree By Hilton Orlando Theme Park Resort. We Are Committed To Providing You With

• An exceptional and comprehensive benefit plan for eligible associates & your family members
• Paid Vacation, Personal and Holidays
• 401K matching program for eligible associates
• Hotel discounts for Hilton Hotels and Crescent managed properties within North America and Canada.
• Team Member Parking
• Team Member Meals

Essential Duties

Senior Sales Manager- SMERF is an overtime eligible manager (OEM)
As the Senior Sales Manager, you will drive group business by cultivating relationships within SMERF markets. You’ll proactively source and secure new and existing business accounts, tailor proposals to clients need to meet/exceed revenue goals.

• Responsible for proactively soliciting and managing group related opportunities with significant revenue potential
• Actively up-sells each business opportunity to maximize revenue opportunity
• Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery
• Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
• Provides service to our customers to grow the account on behalf of the DoubleTree by Hilton Orlando Theme Park Resort

Education And/Or Experience

A minimum 4-year degree from an accredited university in Hospitality or related major OR 4 years’ experience in Hotel Sales at a hotel with 500 rooms or more.
Hilton Experience Is a Plus But Not Required.
SMERF group business prior experience required.
This position does require previous hotel experience and is eligible for a bonus program based on achieving set goals. If you have the spirit of hospitality, great communication skills and stellar at developing relationships, this may be your opportunity to make an impact and to grow with us.

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.