Senior Sales Manager - DoubleTree and Embassy Suites Orlando Complex

Hilton; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Hilton is seeking a Senior Sales Manager to represent the hotel to prospective clients, focusing on group rooms, meeting space, and F&B services. You will drive new business through proactive outreach, qualify leads, and negotiate contracts while managing end-to-end sales cycles and servicing key accounts.

In this role, you will develop strategic sales plans to achieve revenue targets and collaborate with cross-functional teams to deliver exceptional experiences, coaching and guiding team

Qualifications

• Passion for hospitality and guest service.
• Integrity and ethical behavior.
• Leadership and teamwork mindset.
• Ownership and accountability.

Responsibilities

• Represent the hotel to prospective clients for group rooms, meeting space, and F&B services.
• Drive new business by responding to inquiries, outreach, qualifying leads, and proactive sales efforts.
• Manage the full sales cycle: site visits, client entertainment, proposals, rates, contracts, and account servicing.
• Develop strategic sales plans to meet or exceed revenue and room night goals.

Skills

Leadership

Sales strategy

Negotiation

Client relationship management

Team supervision

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Senior Sales Manager , you're not just generating and managing group sales - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
• Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

• A passion for spreading the light and warmth of Hospitality .
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership .
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.