Complex Catering Sales Manager - DoubleTree and Embassy Suites Orlando Complex

Hilton; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Hilton in Orlando is seeking a Complex Catering Sales Manager to lead end-to-end event planning and execution, serving as the primary client contact to ensure a flawless experience for every guest.

You will design creative menus, grow catering and events market segments, solicit new clients, negotiate contracts, and build lasting relationships with corporate and social accounts while guiding the team to deliver consistently high-level service.

Responsibilities

• Execute high-quality events: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Grow catering and events market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business
• Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Complex Catering Sales Manager , you're not just overseeing all aspects of event planning and execution - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Execute high-quality events: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Grow catering and events market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business
• Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.