Sales Manager

CSM Corporation; Minneapolis (MN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Underground parking

Hotel discounts

Medical/dental/vision insurance

Tuition reimbursement

Job summary

Renaissance Minneapolis Hotel, The Depot in Minneapolis, MN is seeking a Sales Manager to drive new business and nurture existing accounts, especially in SMERFE markets. You will oversee sales, revenue optimization, and guest service, coordinating meeting space and F&B while maintaining strong client relationships.

The role requires 2+ years of sales experience, a high school diploma or GED, and a valid driver's license. Competitive benefits are included with regular full-time employment.

Qualifications

• 2+ years of sales experience required in a full-service hotel or equivalent.
• Must be detail oriented and able to communicate with all levels.
• Ability to problem-solve, manage multiple priorities, and drive results.
• Valid driver license required.

Responsibilities

• Generate new business and maintain client accounts; focus on SMERFE markets.
• Sell and coordinate meeting space and F&B; develop account strategy.
• Manage Rooms and Catering revenue; use market data to optimize profitability.
• Ensure client satisfaction; provide timely follow-up and referrals.
• Adhere to training policies and participate in department meetings.
• Maintain safe, compliant operations and effective workload management.

Skills

Sales experience

Client relations

Communication skills

Driver license

Education

High school diploma or GED

Tools

Hoteligence

Job description

Renaissance Minneapolis Hotel, The Depot | CSM Lodging Services
Minneapolis, MN 55401, USA

• Pay or shift range: $70,000 USD to $75,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

We are currently looking for aSales Managerto join our amazing team at theRenaissance Minneapolis Hotel, The Depot! This position is responsible for generating new business and maintaining existing clients/accounts, focusing on SMERFE markets (Social, Military, Education, Religious, Fraternal, and Entertainment). This position offers a competitive benefit package with free underground parking connected to the complex, and more! Key duties and responsibilities for this role include:

• Sales: Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.
• Revenue Optimizing: Responsible for effectively managing Rooms and Catering revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability thru active Rooms and Catering Yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends.
• Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in CI/TY on a daily basis. Utilizes sales tools such as Hoteligence®, reader boards and other market intelligence to drive business.
• Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.
• Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.
• Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.
• Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Education: High school diploma or GED required. College degree or equivalent experience preferred.

Annual Salary Range: $70,000 - $75,000

Experience/Knowledge/Skills/Abilities:2+ years of sales experience required, in a full service hotel of comparable market or rate position. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment. Must have a valid driver license.

Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [e-mail].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.