Senior Sales Manager

Radisson RED Minneapolis; Minneapolis (MN); On-site; USD 61,000 - 80,000; Full time

Job summary

Radisson RED Minneapolis is seeking a Sales Manager to enhance collaboration and implement effective sales strategies to achieve business goals. The role demands a proactive individual with sales management experience in the hotel industry and a passion for customer service. Join a vibrant and diverse team focused on creating memorable guest experiences while driving hotel revenues.

Benefits

Employee discounts on thousands of hotels

Paid Sick Time (MN Earned Sick and Safe Time)

Paid Vacation and Sick Time

8 Paid Holidays

Paid Bereavement

401(k) Retirement Plan

Qualifications

• Minimum five years of sales management experience within the hotel industry.
• Minimum two years at an upscale brand in past five years in sales management.
• Expert computer skills including Microsoft Office suite.

Responsibilities

• Serves as authority on sales processes, contracts, and hotel collaboration.
• Achieves market share and revenue goals by working with the Director of Sales.
• Develops and implements sales strategies supporting achievement of hotel goals.

Skills

Sales management

Collaboration

Negotiation

Customer service

Market research

Team leadership

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office suite

Delphi

Opera

Job description

1 week ago Be among the first 25 applicants

Radisson RED Minneapolis provided pay range

This range is provided by Radisson RED Minneapolis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$61,900.00/yr - $80,000.00/yr

Direct message the job poster from Radisson RED Minneapolis

Excited about your workday? Miss your colleagues after a long weekend? Thrive on positive energy and the thrill of the hunt?

Join us at Choice Managed Hotel Division, where we blend hard work, challenging goals, and celebrations of success with weekly belly laughs.

Our team is unique, diverse, and supportive. We value what makes you, YOU. No carbon cutouts here—just genuine talent coming together to create something beautiful.

Ready to be part of something special? Apply today!

Benefits When You Make It Your Choice:

• Employee discounts on thousands of hotels
• Paid Sick Time (MN Earned Sick and Safe Time)

Day 1:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement
• Paid Floating Holidays
• Employee Assistance Program

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
• Employer paid Accident insurance and HSA contribution
• 401(k) Retirement Plan

Salary Range: $61,900 - $80,000 annual

This position will also be eligible for our Quarterly Bonus Program, offering the opportunity to earn performance-based bonuses throughout the year.

Key Responsibilities

• Serves as authority on sales processes, contracts, sales platforms and liaison for hotel’s collaboration
• Collaborates with all departments in deploying “Everybody Sells” strategies and deployment
• Participates in the development of the hotel’s business strategies
• Participates in the development and implementation of sales strategies that support achievement of the hotel’s goals:
• Develops and implements strategies for achieving individual sales goals
• Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments
• Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
• Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
• Communicates clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs)
• Solicits files on a timely basis to confirm business
• Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
• Delivers and sells hotel’s features and benefits to meet clients' needs
• Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
• Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
• Ability to pivot in both markets and team role pending changing economic and team dynamics
• Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners
• Ensure all materials used are in accordance with brand standards
• Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations
• Exemplifies excellent written and oral communication skills with all stakeholders, including ownership and operational partners
• Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies
• Develops, implements and leads strategies for achieving sales goals aligned with hotel’s goals
• Communicates and reinforces the vision for customer service to all hotel managers, supervisors and employees
• Continually improve hotel sales and adheres to Radisson brand standards
• Exemplifies minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Manages Sales Coordinator and their job duties, delegation, training where applicable
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Responsibility #1 (70%):

• Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.

Responsibility #2 (20%):

• Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.

Responsibility #3 (10%):

• Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

Requirements/Skills

• High school diploma required, bachelor’s degree preferred
• Minimum five years sales management experience within hotel industry
• Minimum two years at an upscale brand in past five years in sales management
• A prospecting mindset is required
• General knowledge of contract laws
• Experience managing owner relationships
• Experience managing a team
• Able to resolve conflicts; guests, supervisor and employee
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools
• Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables
• Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
• Experience in Minneapolis downtown market is preferred
• Ability to travel

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Hospitality

Referrals increase your chances of interviewing at Radisson RED Minneapolis by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

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