Senior Sales Manager

Loews Hotels & Co; Coral Gables (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Loews Hotels & Co is seeking a Senior Sales Manager to enhance sales efforts at their Coral Gables location. Overseeing relationships with new and existing customers, the role includes negotiating contracts and developing sales strategies to meet revenue goals. This full-time position offers competitive benefits including health and wellness programs, tuition reimbursement, and employee discounts.

Benefits

Competitive health & wellness benefits

401(K) & company match

Paid Sick Days, Vacation, and Holidays

Tuition Reimbursement

Employee Hotel Rates

Qualifications

• Excellent communication, organizational and guest relations skills required.
• Independent judgment and decision-making abilities necessary.

Responsibilities

• Builds and strengthens customer relationships to enable future bookings.
• Achieve revenue expectations aligned with hotel budget.

Skills

Communication

Organization

Guest Relations

Job description

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Join to apply for the Senior Sales Manager role at Loews Hotels & Co

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(K) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Employee Hotel Rates, other discounts, perks and more
  
  

Position Purpose:

The Senior Sales Manager will support the sales efforts for Loews Hotels. Builds and strengthens relationships with existing and new customers to enable future bookings. Promote awareness to corporate and incentive markets via travel to respective regions in the country providing presentations and personal sales calls. Maintain communication/relationship with NSO network, as well as other Loews hotels toward achieving pre-determined revenue goal. Negotiate contract specifics to achieve maximum profitability while satisfying customer needs. Develops relationships within community to strengthen and expand customer base for sales opportunities.

Duties and Essential Functions:

• Deliver revenue expectations in line with overall hotel budget.
• Achieve annual goals as designated by DOS
• Maintain efficient and time processing of paperwork, files and reports
• Develop strong working relationships with hotel department heads and operational areas.
• Provide weekly and monthly reports of sales calls and marketing actions as requested by DOS/M
• Respond promptly to requests by DOS/M and/or DOM for reports and other assignments.
• Actively prospect new business and secure repeat events.
• Conduct site experiences and entertain potential and existing clients.
• Attend networking functions and trade shows as needed to promote the hotel.
• Develop and maintain an account base, as designated by DOS, to achieve hotel revenue goals.
• Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment.
• Respond promptly to all inquiries and correspondence from clients, prospects and lead referrals.
• Execute sales calls and sales trips as designated.
• Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Be knowledgeable of local and national competitive hotels and marketing strategies.
• Promote and sell to assigned market in defined geographic region or vertical segment.
• Execute activities to include but not limited to sales calls, property tours, entertainment, FAM trips, trade shows, etc.
• Develop and foster business (new and existing) through pro-active direct sales.
• Promote local awareness through maintaining relationships with new and existing customers.
• Identify potential new customers; develop strategies for increasing sales or market share.
• Adhere to all Loews Hotels booking guidelines.
• Develops relationships within community to strengthen and expand customer base
• Maintain communication/relationship with NSO Team
• Maintain communication/relationship with Loews Properties
• Support and promote all Loews Hotels Corporate programs to increase customer awareness
• Be a brand ambassador and reflect company values at all times.
• *Assist with training and the on-boarding process for any new Sales Manager.
• Provide guidance to Sales Managers as needed.
• *Denotes position specific
  
  

Supportive Functions and Responsibilities:

• Respect guidelines of confidentiality and code of ethics in all company areas.
• Represent Loews Hotels in a professional manner at all times.
• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
  
  

Specific Job Knowledge, Skills, and Abilities:

• Must have excellent communication, organizational and guest relations skills.
• This position requires a high degree of independent judgment and discretion in decision-making with minimal supervision

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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