Senior Sales Lead & Customer Experience Champion

Dollar General Corporation

Piketon (OH)

On-site

USD 17,000 - 22,000

Full time

6 days ago
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Job summary

Dollar General Corporation is seeking a Cashier/Stocker to lead in the absence of store management. You will assist in plan-o-grams, stock shelves, greet customers, operate the register, and help maintain a clean, secure store environment.

The role emphasizes exemplary customer service and teamwork to maximize profitability and protect assets. Qualifications include a high school diploma with some supervisory exposure; the job requires frequent standing and lifting up to 40 pounds.

Qualifications

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions.
  • Knowledge of cash, facility and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

  • Unload trucks according to the prescribed process for the store.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist customers by locating merchandise.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Greet customers as they enter the store.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Collect payment from customer and make change.
  • Clean front end of store and help set up sidewalk displays.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Open and/or close the store under specific direction of the Area Manager.

Skills

Math calculations
Cash handling
IBM cash register
Cash safety policies
Interpersonal communication
Plan-o-gram reading

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Cashier/Stocker to lead in the absence of store management. You will assist in plan-o-grams, stock shelves, greet customers, operate the register, and help maintain a clean, secure store environment.

The role emphasizes exemplary customer service and teamwork to maximize profitability and protect assets. Qualifications include a high school diploma with some supervisory exposure; the job requires frequent standing and lifting up to 40 pounds.

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